Operations Administrator

APCOA PARKING UK; Dublin; On-site; EUR 16,000 - 23,000; Part time

Benefits offered by this job

Annual Leave + 10 Bank Holidays

Pension Scheme

Training and Development

Job summary

APCOA PARKING UK is seeking an Operations Administrator to join our Head Office team in Dublin. This role is 24-40 hours per week with a competitive pay of €14.50 per hour.

You will support the operations function, handle communications, process ID cards for new recruits, and help monitor performance and quality across teams. Key duties include answering calls and emails, updating internal systems, preparing reports and presentations, and contributing to training and development initiatives.

Qualifications

• Proven experience as an Administrator or in a similar role.
• Excellent organisational and multitasking abilities with strong attention to detail.
• Strong verbal and written communication skills, essential for effective collaboration.

Responsibilities

• Handle customer appeals, dealing with the wider team, customers and third parties.
• Manage the issuance of Identification cards (ID’s) of new recruits
• Monitor quality of team performance, providing feedback, team updates and preparing files and reports on performance.
• Answer and direct phone calls, emails, and other inquiries, serving as the communication liaison for our office.
• Working with the various internal systems and updating systems where required.
• Assist in the preparation of reports, documents, and presentations.

Skills

Attention to detail

Organisational skills

Verbal communication

Written communication

Tools

MS Office

Job description

The Role

Operations Administrator - 24-40 Hours Per Week

Salary: €14.50 per hour Location: Parkwest Business Park, Dublin 12 Are you a detail-oriented person with a passion for keeping things running smoothly? We're on the lookout for an Operations Administrator to join our Head Office team and be the heartbeat. If you thrive in a busy fast-paced environment, love interacting with the operations wider team, overseeing quality of workmanship and have an eye for detail, this role is tailor-made for you!

Your Responsibilities:

• Handle customer appeals, dealing with the wider team, customers and third parties.
• Manage the issuance of Identification cards (ID’s) of new recruits
• Monitor quality of team performance, providing feedback, team updates and preparing files and reports on performance.
• Answer and direct phone calls, emails, and other inquiries, serving as the communication liaison for our office.
• Working with the various internal systems and updating systems where required.
• Assist in the preparation of reports, documents, and presentations.

Your Qualifications:

• Proven experience as an Administrator or in a similar role.
• Proficient in MS Office (Word, Excel, Outlook) and familiar with basic IT troubleshooting.
• Excellent organisational and multitasking abilities with strong attention to detail.
• Strong verbal and written communication skills, essential for effective collaboration.

What we can offer you:

At APCOA your expertise is valued, and we recognise your dedication with a competitive salary that reflects your skills and contributions.

• €14.50 per hour
• Hours: 24-40 Per Week
• Annual Leave plus 10 Bank Holidays.
• Training and Development: Elevate your skills through ongoing training opportunities, ensuring you stay ahead in your field.
• Pension Scheme: Plan for the future with our comprehensive pension scheme, providing financial security as you embark on your career journey.

Why You'll Love Working With Us:

Our team values innovation and welcomes fresh ideas. Your creativity and problem-solving skills will be integral to our success. Be part of a collaborative and supportive workplace where your contributions are acknowledged, and your growth is nurtured. We believe in investing in our team members. As our Operations Administrator, you'll have access to training and development opportunities to propel your career forward. Join Our Vibrant Team! If you're ready to make an impact, contribute to a thriving office environment, and grow your career,

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work