Document Controller

Norconsult Telematics; Leinster; On-site; EUR 56,052 - 98,091; Full time

Job summary

Norconsult Telematics in Riyadh is seeking an experienced Change Management Lead to establish and maintain a robust DMS, ensure proper classification, version control, and archiving of project documents, and support governance through effective stakeholder engagement and reporting.

The role requires 8+ years in organizational change management, strong communication and leadership skills, and familiarity with Prosci ADKAR and PM/Agile delivery approaches.

Qualifications

• Bachelor's degree in Business Administration, Organizational Development, Human Resources, Project Management, Communications, Information Technology, or related discipline.

Responsibilities

• Establish and maintain an effective Document Management System (DMS) for project documentation.
• Ensure documents are classified, version-controlled, reviewed, approved, distributed, and archived per standards.
• Maintain document integrity, traceability, and compliance throughout the project lifecycle.
• Support project governance with efficient document control and correspondence management across stakeholders.
• Develop and execute organizational change management strategy aligned with program objectives.
• Conduct change impact assessments and readiness assessments across functions.
• Develop and implement stakeholder engagement, communication, and user adoption plans.
• Identify stakeholders and engagement strategies throughout the lifecycle.
• Lead change readiness workshops and awareness campaigns to prepare users for change.
• Coordinate with project managers, HR, training, and technical teams for change implementation.
• Monitor stakeholder engagement and adoption using KPIs and feedback mechanisms.
• Identify resistance and mitigate to support adoption.
• Track benefits realization and adoption metrics with regular reports to leadership.
• Prepare executive reports and governance updates on change progress.

Skills

Stakeholder management

Organizational communications

Business readiness

Change impact assessment

Benefits realization

Prosci ADKAR

Kotter's 8-Step Model

PMBOK

PRINCE2

Agile

Hybrid delivery

Power BI

SharePoint

Microsoft Teams

Jira

Education

Bachelor's degree in Business Administration or related discipline

Tools

Power BI

SharePoint

Microsoft Teams

Jira

Job description

Job Posting Locaton: Riyadh, Saudi Arabia

Position Objectives

• Establish and maintain an effective Document Management System (DMS) to ensure accurate control, security, and accessibility of all project documentation.
• Ensure project documents are properly classified, version-controlled, reviewed, approved, distributed, and archived in accordance with organizational standards.
• Maintain document integrity, traceability, and compliance throughout the project lifecycle.
• Support project governance by providing efficient document control and correspondence management across all stakeholders.

Job Description & Key Responsibilities

• Develop and execute the organizational change management strategy aligned with program objectives and business priorities.
• Conduct change impact assessments and organizational readiness assessments across business and operational functions.
• Develop and implement stakeholder engagement, communication, and user adoption plans.
• Identify key stakeholders, assess their influence and impact, and establish engagement strategies throughout the project lifecycle.
• Lead change readiness workshops, awareness campaigns, and communication initiatives to prepare business users for change.
• Coordinate with project managers, business leaders, HR, training teams, and technical teams to ensure effective change implementation.
• Monitor stakeholder engagement, user adoption, and change effectiveness using defined KPIs and feedback mechanisms.
• Identify organizational resistance and develop mitigation strategies to support successful adoption.
• Track benefits realization and adoption metrics, providing regular reports and recommendations to senior leadership.
• Prepare executive reports, dashboards, and governance updates on change management progress and organizational readiness.
• Drive continuous improvement by incorporating lessons learned and best practices into future change initiatives.

Qualifications & Experience

• Bachelor's degree in Business Administration, Organizational Development, Human Resources, Project Management, Communications, Information Technology, or a related discipline.
• Minimum 8+ years of experience in organizational change management, business transformation, PMO, or strategic program delivery.
• Proven experience leading change management initiatives for large-scale digital transformation, technology, infrastructure, or government programs.
• Strong expertise in stakeholder management, organizational communications, business readiness, change impact assessment, and benefits realization.
• Experience applying structured change management methodologies such as Prosci ADKAR, Kotter's 8-Step Model, or equivalent frameworks.
• Familiarity with project management methodologies including PMBOK, PRINCE2, Agile, or Hybrid delivery models.
• Proficiency in Microsoft Office Suite, Power BI, SharePoint, Microsoft Teams, Jira, and collaboration platforms.
• Prosci Change Management Certification, PMP, PRINCE2, Agile, or equivalent professional certifications are highly desirable.
• Excellent communication, facilitation, stakeholder engagement, analytical, and leadership skills with the ability to influence senior stakeholders and drive organizational adoption.