Dispatch Coordinator

Walsh Waste & Recycling; Oranmore; On-site; EUR 32,000 - 42,000; Full time

Job summary

Walsh Waste & Recycling in Oranmore, Co. Galway, Ireland, is seeking a Dispatch Coordinator to join our team at Deerpark Industrial Estate. You’ll organize daily service schedules and bookings, coordinate with drivers and operations, and keep customers informed.

You’ll handle changing priorities, solve day-to-day problems, and support colleagues while maintaining accurate service records and paperwork. Experience in dispatch or office administration is an advantage; no waste management

Qualifications

• Strong organisational skills and ability to manage changing priorities.
• Clear communication and a friendly, professional approach to customers.
• Good attention to detail and confidence handling information and records.
• Practical approach to solving problems and knowing when to ask for support.
• Reliability and willingness to work as part of a team.

Responsibilities

• Organise daily service schedules, bookings and customer requests.
• Work closely with drivers and operational teams, communicating job details and schedule changes.
• Respond to customer calls, emails and online orders in a helpful, professional manner.
• Monitor job progress, follow up on outstanding work and help resolve service queries.
• Maintain accurate customer accounts, service records and supporting paperwork.
• Support invoicing queries, reporting and general office administration.
• Contribute ideas to improve how we organise work and serve our customers.

Skills

Organisational skills

Clear communication

Attention to detail

Problem solving

Teamwork

Tools

Microsoft Office

Job description

Job Description

Location: Walsh Waste & Recycling, Deerpark Industrial Estate,

Are you organised, enjoy working with people and comfortable keeping things moving in a busy environment?

We’re looking for a Dispatch Coordinator to join our team at Walsh Waste & Recycling.

About The Role

You’ll coordinate bookings and schedules, keep customers informed and ensure service records are accurate and up to date.

You’ll need to be comfortable managing changing priorities, solving day‑to‑day problems and supporting colleagues.

What You’ll Do

• Organise daily service schedules, bookings and customer requests.


• Work closely with drivers and operational teams, communicating job details and schedule changes.


• Respond to customer calls, emails and online orders in a helpful, professional manner.


• Monitor job progress, follow up on outstanding work and help resolve service queries.


• Maintain accurate customer accounts, service records and supporting paperwork.


• Support invoicing queries, reporting and general office administration.


• Contribute ideas to improve how we organise work and serve our customers.

What we’re looking for

• Strong organisational skills and the ability to manage changing priorities.


• Clear communication and a friendly, professional approach to customers.


• Good attention to detail and confidence working with information and records.


• A practical approach to solving problems and knowing when to ask for support.


• Confidence using email and Microsoft Office, with a willingness to learn new systems.


• Reliability, initiative and a willingness to work as part of a team.

Experience in dispatch, scheduling, transport, customer service or office administration would be an advantage.

You do not need a background in waste management, we welcome applicants with relevant transferable skills from other industries.

About The Company

Guided by our mission to grow sustainably and equitably, we are committed to delivering innovative, environmentally responsible, and cost-effective services. We continuously invest in our people, embrace cutting‑edge technologies, and promote a circular economy through waste reduction, reuse, and recycling—while maintaining exceptional customer care.

Sustainability Highlights

• Achieved a 50% reduction in CO₂ emissions.


• Improved collection route efficiency by 20%.


• Transitioning our entire fleet of cars and vans to Electric Vehicles.


• Committed to planting 50,000 trees to offset operational emissions.


• Purchasing 100% renewable electricity for our operations.


• Expanding our renewable energy capacity with solar panels on office rooftops.

We strive to be recognised not only for our reliability and flexibility but also as a leader in sustainable waste management. Our goal is to set the standard in the industry through forward-thinking solutions that benefit our employees, our customers, and the environment.

Company Culture

At Walsh Waste & Recycling, the company fosters a welcoming and friendly culture where staff members from diverse backgrounds collaborate to deliver high-quality customer service. The company invests in continuous employee development and training to maintain these standards. Based in Oranmore, all company departments operate from the same site, which is close to local amenities and only a 2-minute drive from the M6 motorway. Whether in the office, yard, garage, or on the road, Walsh Waste & Recycling ensures staff have the best equipment to perform their jobs effectively. The vehicle fleet is regularly upgraded and well‑maintained in the on‑site garage, and the office spaces are newly refurbished with modern equipment and energy efficiencies to reduce environmental impact.

Closing Date

Friday 16th October, 2026

Contract Type

fulltime

Salary

Based on Experience