Deli Manager/Chargehand - Dublin 24

SuperValu; Dublin; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Brand-values driven culture

Job summary

SuperValu is seeking a Deli Supervisor to ensure the Deli Department operates efficiently and provides our customers with high-quality products and service.

The ideal candidate will have experience in supervising a deli or fresh foods team, knowledge of HACCP and food safety, and a track record of achieving sales targets and managing waste and margins. Strong leadership and customer service skills are essential.

Qualifications

• Experience in leading a team and achieving KPIs.
• Strong knowledge of HACCP and food safety requirements.
• Experience in managing deli margins, waste, and pricing.

Responsibilities

• Live the SuperValu brand-values: Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative.
• Prepare deli serve-over presentation and layout.
• Drive sales and margin across key deli areas.
• Manage KPIs such as sales, margin, waste, pricing and promotions.
• Implement planograms and minimise waste and shrink.
• Introduce fresh food innovations through benchmarking.
• Train new deli staff.
• Handle customer queries professionally and in line with store policy.
• Engage with new initiatives and new ways of working.

Skills

Leadership

Customer service

HACCP knowledge

Budgeting

Roster planning

Microsoft Office

Sales targets

Food safety

Tools

Excel

Word

Job description

Main purpose of the role:
Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

The ideal candidate will have/be:

• 2 years`experience in a Supervisor/Manager role is desirable
• 1 years` experience in a role with indepth experience to fresh food is desirable
• Experience in successfully achieving sales targets and KPIs
• Experience in gross profit and margins is essential
• Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements
• Experience in ordering for deli departments and managing waste within a fresh food department
• Good knowledge of Microsoft Office (Excel, Word)
• Numerical skills
• Ability to roster and adhere to budgets
• Have a true passion for the food industry and as such be creative and innovative with the fresh offering
• Customer focused manager who can build a quality and loyal customer base
• The ability to inspire, lead and motivate employees through support and development.

  Main duties:

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Prepare the presentation and layout of the deli serve over
• Drive sales and margin across all key areas of the deli
• Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays
• Implement planograms correctly
• Minimise waste and shrink in the department
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers
• Train all new employees to the deli
• Deal with all customer queries and efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.