Dealer Partnerships & Operations Specialist

Close Brothers; Dublin; Hybrid; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Close Brothers Motor Finance Ireland Team is seeking a diligent account-management professional to provide transactional support to dealer partners and coordinate onboarding at 30/60/90 days. You will bridge sales and operations, handling queries, data enrichment in Salesforce, and ensuring regulatory compliance.

The role emphasizes collaboration with sales, operations, and customers, and requires strong communication, attention to detail, and proactive problem-solving to improve processes and

Qualifications

• Experience providing transactional support to dealer partners.
• Ability to collaborate with sales, operations and customers.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Proactively aiding dealer partners with transactional business and commercial queries and operational efficiencies (email or telephone)
• Engaging with the sales Business Development Managers to optimise dealer partner experience and commercial performance
• Replying to dealer calls and maintaining strong relationships
• Utilising Salesforce.com (CRM) to enrich dealer partner data to boost sales activities
• Managing the dealer onboarding process at 30, 60 and 90 day stages
• Bringing new ideas to existing operational processes to streamline and improve procedures
• Adhering to sales and operations policies and procedures
• Ensuring Governance and Compliance requirements are adhered to and reporting meets regulatory standards

Skills

Account management

Communication

Problem solving

Attention to detail

Tools

Salesforce CRM

Job description

Close Brothers Motor Finance Ireland Team is seeking a diligent account-management professional to provide transactional support to dealer partners and coordinate onboarding at 30/60/90 days. You will bridge sales and operations, handling queries, data enrichment in Salesforce, and ensuring regulatory compliance.

The role emphasizes collaboration with sales, operations, and customers, and requires strong communication, attention to detail, and proactive problem-solving to improve processes and