Dealer Development Manager

Harris-Group

Dublin

On-site

EUR 60,000 - 90,000

Full time

24 hours ago

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Benefits offered by this job

Competitive basic salary

OTE commission plan

Company vehicle

25 days annual leave

Employee Assistance Program

Cycle to Work Scheme

Job summary

Harris Group, Ireland’s leading distributor of commercial vehicles and aftersales services, seeks a Dealer Development Manager to drive growth across Irish retail outlets and improve dealer profitability.

Reporting to the Head of Dealer Operations, you will develop the dealer network, monitor performance, provide training, and lead market analysis to meet defined targets and strategic objectives.

Qualifications

Strong knowledge of the automotive industry and dealership operations.
Experience with EV market and routes to sale.
Understanding of vehicle funding.
Excellent interpersonal and communication skills.
Analytical and problem-solving abilities.
Strategic thinking and business acumen.
Ability to build and maintain relationships.
Negotiation and influencing skills.
Knowledge of market research and analysis techniques.
Proficiency in CRM software and other relevant tools.
Project management and organizational skills.
Understanding of financial and budgeting concepts.
MS Office and presentation skills.
Travel flexibility and commuting willingness.

Responsibilities

Oversee the network of Irish dealerships and act as main point of contact.
Monitor dealer performance metrics and drive improvements to hit targets.
Collaborate with dealers on business plans, forecasts, and marketing.
Coordinate and deliver dealer training programs and workshops.
Conduct market research to identify growth opportunities and trends.
Ensure dealer compliance with brand standards and guidelines.
Identify and recruit new dealers in strategic areas.
Maintain open communication and promote promotions and policy updates.
Generate and present performance reports to senior management.

Skills

Automotive industry knowledge

Dealership operations

EV market knowledge

Vehicle funding understanding

Interpersonal skills

Analytical skills

Strategic thinking

Relationship building

Negotiation

Market research

CRM software

Project management

Financial concepts

MS Office

Presentation skills

Travel flexibility

Tools

CRM software

MS Office

Job description

Reporting to the Head of Dealer Operations, the DDM is responsible for the development, growth and sales achievement across a defined number Irish retail outlets while working to related targets set and defined for each retailer. The key focus is on improving dealer performance, profitability, and overall business growth.

Key Responsibilities

1. Dealer Network Management: Support, oversee and manage the network of dealerships within Ireland. Develop and maintain strong relationships with dealers, acting as the primary point of contact for addressing their needs, concerns, and inquiries.
2. Performance Analysis: Monitor and analyse dealer performance metrics, including sales figures, market share, customer satisfaction ratings, and profitability. Identify areas of improvement and implement strategies to enhance dealer performance and achieve targets.
3. Business Planning and Strategy: Collaborate with dealers to develop business plans and strategies that align with the Company objectives and market trends. Provide guidance and support in areas such as sales forecasting, inventory management, marketing initiatives, and customer retention programs.
4. Training and Development: Assess the training needs of dealers and their staff members. Coordinate and facilitate training programs, workshops, and conferences to enhance dealership performance, product knowledge, sales techniques, and customer service skills.
5. Market Analysis and Research: Stay updated with market trends, competitor activities, and consumer preferences. Conduct market research and analysis to identify potential growth opportunities, new market segments, and emerging customer demands.
6. Dealer Compliance: Ensure that dealerships comply with the manufacturer's standards, policies, and guidelines. Conduct regular audits and assessments to assess compliance with branding, customer service, facility standards, and operational requirements.
7. New Dealer Recruitment and Selection: Identify potential dealership opportunities in underrepresented or strategically important areas. Evaluate and select new dealer candidates based on their capabilities, financial stability, market potential, and alignment with the manufacturer's values and objectives.
8. Relationship Building and Communication: Foster strong relationships with dealers by providing ongoing support, guidance, and open communication channels. Regularly communicate updates, promotions, incentive programs, and policy changes to the dealer network.
9. Reporting and Analysis: Generate reports and analyse data related to dealer performance, market trends, and key performance indicators. Present findings and recommendations to senior management, highlighting areas for improvement and strategic initiatives.

As the ideal candidate you will:

Be focused on achieving goals and sales targets.
Be recognised as being self-motivated and driven.
Have a full clean driving license.
Have the ability to work and plan diary within area of responsibility.
Have demonstrated ability to build and maintain effective working relationships.

Essential Skills and Experience

Strong knowledge of the automotive industry, dealership operations, and sales processes.
Knowledge & experience of the EV market and routes to sale.
A good understanding of vehicle funding.
Excellent interpersonal and communication skills.
Analytical and problem-solving abilities.
Strategic thinking and business acumen.
Ability to build and maintain relationships.
Negotiation and influencing skills.
Knowledge of market research and analysis techniques.
Proficiency in using CRM software and other relevant tools.
Project management and organisational skills.
Understanding of financial and budgeting concepts.
Excellent MS Office skills.
Excellent presentation skills.
Flexible with regards to travel and working hours.

Competitive basic salary
OTE commission plan
Company vehicle
25 days annual leave
Employee Assistance Program
Cycle to Work Scheme

About Us

At Harris Group, we are proud to be Ireland’s leading distributor of commercial vehicles, spare parts & aftersales services with a legacy spanning over 60 years.
Founded on a spirit of innovation and strong values, our business has grown through a consistent commitment to excellence, customer service, and long-term partnerships. These principles were established by our founder, Pino Harris, and continue to shape everything we do today.
We work with some of the world’s leading automotive brands and continue to invest heavily in our parts and after-sales service infrastructure. This ensures we provide not only high-quality vehicles, but also the ongoing support our customers depend on.
As our industry evolves, so do we. We are actively contributing to the future of transport by delivering clean, sustainable, and cost-effective commercial and public transport solutions.

Why Join Us

Our people are at the heart of our success. Every employee contributes to our continued growth, and we are committed to creating an environment where you can develop, thrive, and make a meaningful impact.