Head of Technology & Digital

Harris-Group; Dublin; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Company Vehicle

25 days annual leave

Employee Assistance Program

Cycle to Work Scheme

Competitive basic salary + bonus

Job summary

Harris Group in Ireland seeks a strategic Head of Technology & Digital to define and execute enterprise-wide IT and digital strategy, aligning with growth and regulatory needs.

The role leads the internal IT team and partners, modernises core systems (ERP/CRM/DMS), strengthens cybersecurity and data governance, and ensures scalable platforms across Ireland, the UK and beyond to support retail, distribution and aftersales operations.

Qualifications

• Senior IT leadership experience in a multi-site, operationally complex organisation.
• Strong background in ERP, CRM, DMS or large-scale operational systems.
• Proven success delivering digital transformation and systems modernisation.
• Strong understanding of cybersecurity, data protection and IT governance.
• Commercial mindset with the ability to balance innovation, risk and cost.
• Proven ability to engage at Board and Executive level.
• Experience in automotive, logistics, distribution, manufacturing or retail environments.

Responsibilities

• Develop and deliver a Group-wide IT and digital roadmap aligned to Harris Group’s growth, restructuring and long-term strategy.
• Act as a trusted advisor to the Executive Team on technology investment, risk and innovation.
• Lead, mentor and develop the internal IT function and external technology partners.
• Oversee core enterprise systems including ERP, CRM, dealer management systems (DMS), parts and inventory platforms, finance systems and reporting tools.
• Drive digital transformation across Retail and dealer operations, Parts distribution and logistics, Vehicle assembly and aftersales, Customer and fleet management platforms.
• Ensure systems are scalable across Ireland, the UK and wider right-hand-drive markets.
• Own the Group’s cybersecurity posture, governance, incident response and resilience.
• Ensure GDPR compliance, data protection, ISO standards and regulatory requirements across jurisdictions.
• Manage business continuity and disaster recovery planning.
• Manage relationships with key technology vendors, system integrators and service providers.
• Monitor emerging technologies relevant to automotive distribution, EVs, connected vehicles, supply chain and digital retail.

Skills

Senior IT leadership

ERP

CRM

DMS

Digital transformation

Cybersecurity

Data governance

Stakeholder engagement

Tools

ERP systems

CRM systems

DMS platforms

Finance systems

Reporting tools

Job description

The Head of Technology & Digital will be responsible for defining and executing Harris Group’s enterprise-wide technology and digital strategy, ensuring that IT, data and digital capabilities actively support business growth, operational excellence, regulatory compliance and customer experience.
The Head of Technology & Digital will play a critical leadership role in modernising core systems, strengthening cybersecurity and data governance, and enabling scalable, resilient platforms across retail, distribution, parts, assembly, dealer networks and aftersales operations. This role is both strategic and hands-on, suitable for a leader who can translate business priorities into practical, high-impact technology solutions.

Key Responsibilities

• Develop and deliver a Group-wide IT and digital roadmap aligned to Harris Group’s growth, restructuring and long-term strategy.
• Act as a trusted advisor to the Executive Team on technology investment, risk and innovation.
• Lead, mentor and develop the internal IT function and external technology partners.

Technology Strategy & Leadership

• Develop and deliver a Group-wide IT and digital roadmap aligned to Harris Group’s growth, restructuring and long-term strategy.
• Act as a trusted advisor to the Executive Team on technology investment, risk and innovation.
• Lead, mentor and develop the internal IT function and external technology partners.

Systems, Platforms & Digital Transformation

• Oversee core enterprise systems including ERP, CRM, dealer management systems (DMS), parts and inventory platforms, finance systems and reporting tools.
• Drive digital transformation across:
  • Retail and dealer operations
  • Parts distribution and logistics
  • Vehicle assembly and aftersales
  • Customer and fleet management platforms
• Ensure systems are scalable across Ireland, the UK and wider right-hand-drive markets.

Data, Analytics & Business Insight

• Establish a robust data and analytics strategy to support commercial decision‑making, forecasting, dealer performance and customer insight.
• Improve data quality, integration and reporting across brands and business units.

Cybersecurity, Risk & Compliance

• Own the Group’s cybersecurity posture, including governance, incident response and resilience.
• Ensure compliance with GDPR, data protection, ISO standards and relevant regulatory requirements across jurisdictions.
• Manage business continuity and disaster recovery planning.

Vendor & Cost Management

• Manage relationships with key technology vendors, system integrators and service providers.
• Ensure value for money, contract governance and ROI on technology investments.
• Control IT budgets and capital expenditure in line with Group priorities.

Innovation & Future Readiness

• Monitor emerging technologies relevant to automotive distribution, EVs, connected vehicles, supply chain and digital retail.
• Support sustainability, efficiency and clean‑mobility initiatives through smart use of technology.

Key Stakeholders

• CEO, Group Managing Director and Executive Leadership Team
• Finance, Sales, Aftersales, Parts, Assembly and Retail Operations
• Dealer network and external partners
• Technology vendors and regulatory bodies

• Senior IT leadership experience (CIO, Head of IT, IT Director or equivalent) in a multi‑site, operationally complex organisation.
• Strong background in ERP, CRM, DMS or large‑scale operational systems.
• Demonstrated success delivering digital transformation and systems modernisation.
• Strong understanding of cybersecurity, data protection and IT governance.
• Commercial mindset with the ability to balance innovation, risk and cost.
• Proven ability to engage at Board and Executive level.
• Experience in automotive, logistics, distribution, manufacturing or retail environments.
• Experience supporting dealer networks or franchise models.
• Exposure to UK and European operations and cross‑border IT environments.
• Knowledge of EV, mobility or connected‑vehicle ecosystems.

Essential

• Senior IT leadership experience (CIO, Head of IT, IT Director or equivalent) in a multi‑site, operationally complex organisation.
• Strong background in ERP, CRM, DMS or large‑scale operational systems.
• Demonstrated success delivering digital transformation and systems modernisation.
• Strong understanding of cybersecurity, data protection and IT governance.
• Commercial mindset with the ability to balance innovation, risk and cost.
• Proven ability to engage at Board and Executive level.

Desirable

• Experience in automotive, logistics, distribution, manufacturing or retail environments.
• Experience supporting dealer networks or franchise models.
• Exposure to UK and European operations and cross‑border IT environments.
• Knowledge of EV, mobility or connected‑vehicle ecosystems.

Personal Attributes

• Strategic thinker with a practical, delivery‑focused approach
• Strong communicator able to bridge business and technology
• Collaborative leader who builds credibility across functions

Resilient and adaptable in a fast‑evolving commercial environment

• Competitive basic salary + bonus
• Company Vehicle
• 25 days annual leave
• Employee Assistance Program
• Cycle to Work Scheme

About Us

At Harris Group, we are proud to be Ireland’s leading distributor of commercial vehicles, spare parts & aftersales services with a legacy spanning over 60 years.
Founded on a spirit of innovation and strong values, our business has grown through a consistent commitment to excellence, customer service, and long‑term partnerships. These principles were established by our founder, Pino Harris, and continue to shape everything we do today.
We work with some of the world’s leading automotive brands and continue to invest heavily in our parts and after‑sales service infrastructure. This ensures we provide not only high‑quality vehicles, but also the ongoing support our customers depend on.
As our industry evolves, so do we. We are actively contributing to the future of transport by delivering clean, sustainable, and cost‑effective commercial and public transport solutions.

Why Join Us

Our people are at the heart of our success. Every employee contributes to our continued growth, and we are committed to creating an environment where you can develop, thrive, and make a meaningful impact.
We value:

• Innovation and forward thinking
• A strong sense of integrity and accountability
• Collaboration and teamwork
• Pride in delivering exceptional service

Joining Harris Group means becoming part of a team that values not just what you do, but how you do it.