Warehouse Customer Administrator

CEC; Dublin; On-site; EUR 28,000 - 38,000; Full time

Job summary

Controlled Environments Company (CEC) in Dublin 15 is seeking a Warehouse Customer Administrator to manage customer orders and stock while delivering first-class service.

The role requires 2–3 years in a similar role, strong SAP/ERP experience, and solid MS Office skills; you will liaise with internal teams and support logistics bookings to ensure seamless operations.

Qualifications

• 2–3 years’ experience in a similar role.
• Ability to identify customer needs and provide high level of customer service.
• Confidence to discuss the benefits and features of products.
• Good communication, organisational and administration skills.
• Flexible and Pro-active attitude.
• Ability to embrace new ideas / initiatives when they arise.
• Experience of SAP or similar ERP system.
• Strong Microsoft Office skills such as Outlook, Excel, PowerPoint, Word.

Responsibilities

• Manage customer orders for the warehouse.
• Develop good business relationships with new and existing customers.
• Deliver first class customer service.
• Manage stock levels to meet customer order needs.
• Liaise effectively with internal team members to complete tasks and distribute information.
• Increase customer satisfaction by solving problems and identifying improvement areas and manage logistics bookings.
• Perform various actions, reporting, and input of information on SAP and various other operating systems as required.
• Compile and manage the regular communication of various reports to customers.
• Take part in various stock, or goods in/ goods out, related activities.

Skills

Customer service

Communication

Organisational skills

Administration

Flexibility

Proactivity

SAP

Microsoft Office

Tools

SAP

Microsoft Office

Job description

Warehouse Customer Administrator

Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator, to join our busy team located in Dublin 15.

Responsibilities:

• Manage customer orders for the warehouse.
• Develop good business relationships with new and existing customers.
• Deliver first class customer service.
• Manage stock levels to meet customer order needs.
• Liaise effectively with internal team members to complete tasks and distribute information.
• Increase customer satisfaction by solving problems and identifying improvement areas and manage logistics bookings.
• Perform various actions, reporting, and input of information on SAP and various other operating systems as required.
• Compile and manage the regular communication of various reports to customers.
• Take part in various stock, or goods in/ goods out, related activities.

Skills and Experience

• At least 2-3 years’ experience in a similar role.
• Ability to identify customer needs and provide high level of customer service.
• Confidence to discuss the benefits and features of products.
• Good communication, organisational and administration skills.
• Flexible and Pro-active attitude.
• Ability to embrace new ideas / initiatives when they arise.
• Experience of SAP or similar ERP system.
• Strong Microsoft office skills such as Outlook, Excel, PowerPoint, Word.