Warehouse Customer Administrator

Controlled Environments Company (CEC); Leixlip; On-site; EUR 28,000 - 38,000; Full time

Job summary

Controlled Environments Company (CEC) in Leixlip is seeking a Warehouse Customer Administrator to join our busy team. You will handle customer enquiries by phone and email, build strong relationships, and ensure first-class service across SAP and ERP workflows.

The role requires 2–3 years in a similar role, excellent communication and administration skills, and a proactive approach to improve processes and reporting to customers.

Qualifications

• 2–3 years’ experience in a similar role.
• Ability to identify customer needs and provide high level of service.
• Confidence to discuss product benefits and features.
• Strong communication, organisational and administrative skills.
• Flexible and pro-active attitude; able to embrace new ideas.
• Experience of SAP or similar ERP system.
• Proficient in Outlook, Excel, PowerPoint, Word.

Responsibilities

• Deal with customer enquiries by phone and email.
• Develop good business relationships with new and existing customers.
• Deliver first class customer service.
• Liaise with internal teams to complete tasks and distribute information.
• Increase customer satisfaction by solving problems and identifying improvements.
• Input information on SAP and other operating systems as required.
• Compile and manage regular communications and reports to customers.
• Participate in stock/goods in/out activities.

Skills

Customer service

Administration

Communication

Organization

Proactive

Tools

SAP

ERP system

Microsoft Office

Job description

Warehouse Customer Administrator Job Profile

Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator, to join our busy team located in Leixlip.

Responsibilities:

• Deal with customer enquiries by phone and email.
• Develop good business relationships with new and existing customers
• Deliver first class customer service
• Liaise effectively with internal team members to complete tasks and distribute information
• Increase customer satisfaction by solving problems and identifying improvement areas
• Perform various actions, reporting, and input of information on SAP and various other operating systems as required
• Compile and manage the regular communication of various reports to customers
• Take part in various stock, or goods in/ goods out, related activities

Skills And Experience

• At least 2-3 years’ experience in a similar role
• Ability to identify customer needs and provide high level of customer service
• Confidence to discuss the benefits and features of products
• Good communication, organisational and administration skills
• Flexible and Pro-active attitude
• Ability to embrace new ideas / initiatives when they arise
• Experience of SAP or similar ERP system
• Strong Microsoft office skills such as Outlook, Excel, Powerpoint, Word

Warehouse Customer Administrator Job Profile

Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator, to join our busy team located in Leixlip.

Skills And Experience

• At least 2-3 years’ experience in a similar role
• Ability to identify customer needs and provide high level of customer service
• Confidence to discuss the benefits and features of products
• Good communication, organisational and administration skills
• Flexible and Pro-active attitude
• Ability to embrace new ideas / initiatives when they arise
• Experience of SAP or similar ERP system
• Strong Microsoft office skills such as Outlook, Excel, Powerpoint, Word

Warehouse Customer Administrator