Customer Service Specialist - Photography, Dublin

Lafayette Photography; Dublin; On-site; EUR 44,083,000 - 49,594,000; Full time

Benefits offered by this job

On-site work in Dublin

Job summary

Lafayette Photography in Dublin, Ireland, seeks a Customer Service Representative for a full-time role. You will handle day-to-day calls and emails, resolve queries, and deliver exceptional service to clients. Position is in-person with potential permanent conversion.

Requirements include 2+ years in customer service, strong communication skills, MS Office/Excel proficiency, and excellent time management in a fast-paced environment. Leaving Certificate preferred.

Qualifications

• Minimum of 2 years of customer service experience.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and Excel.
• Excellent time management and ability to work under pressure.
• Fluency in English.

Responsibilities

• Answering phone calls and promptly responding to customer emails
• Providing exceptional customer service by addressing inquiries and concerns effectively
• Resolving customer queries and issues in a timely and efficient manner
• Printing customer labels for dispatch
• Performing other ad-hoc duties as required

Skills

Customer service

Verbal communication

Written communication

Time management

Microsoft Office

Excel

Education

Leaving Certificate

Tools

Microsoft Office

Excel

Job description

Lafayette Photography in Dublin, Ireland, seeks a Customer Service Representative for a full-time role. You will handle day-to-day calls and emails, resolve queries, and deliver exceptional service to clients. Position is in-person with potential permanent conversion.

Requirements include 2+ years in customer service, strong communication skills, MS Office/Excel proficiency, and excellent time management in a fast-paced environment. Leaving Certificate preferred.