Customer Service Representative

RECRUITERS; Dublin; On-site; EUR 21,000 - 23,000; Part time

Job summary

RECRUITERS is seeking a Customer Service & Admin Executive for Dublin 8 to support busy period operations. This role handles customer queries by phone and email, processes orders, invoicing and onboarding, and keeps service levels high during peak times.

The ideal candidate has customer service or administration experience, is proactive, detail-oriented and able to work independently in a fast-paced environment. Onsite, fixed-term contract, with training provided.

Qualifications

• Previous customer service or administration experience.
• Working in retail and looking to break into office work.
• A friendly, enthusiastic and solutions‑focused attitude.
• Confidence communicating by phone and email.
• Resilience and the ability to thrive under pressure.
• Strong attention to detail and excellent organisation.
• A proactive team player who can also work independently.
• CRM experience (HubSpot is a bonus!).

Responsibilities

• Delivering friendly, professional customer service by phone and email
• Handling corporate and consumer queries, including orders, sales and card queries
• Managing support tickets through a CRM system
• Processing card replacements, amendments and cancellations
• Supporting order processing, invoicing, client onboarding and dispatch
• Meeting service levels and keeping customers happy during peak periods
• Helping with general office administration

Skills

Customer service experience

Administration experience

CRM experience

Phone & email communication

Attention to detail

Organization

Teamwork

Tools

HubSpot CRM

Job description

Customer Service & Admin Executive | Dublin 8

€15.50 per hour | Fixed-Term Contract | Fully Onsite

Love helping people, solving problems and keeping things moving? We’re looking for a Customer Service & Admin Executive to join a fast-paced team in Dublin 8 for the busy Christmas period.

This is a great opportunity to gain hands-on experience in a customer-focused environment, with full training provided from day one.

What you’ll be doing:

• Delivering friendly, professional customer service by phone and email
• Handling corporate and consumer queries, including orders, sales and card queries
• Managing support tickets through a CRM system
• Processing card replacements, amendments and cancellations
• Supporting order processing, invoicing, client onboarding and dispatch
• Meeting service levels and keeping customers happy during peak periods
• Helping with general office administration

What we’re looking for:

• Previous customer service or administration experience
• Working in retail and looking to break into office work
• A friendly, enthusiastic and solutions‑focused attitude
• Confidence communicating by phone and email
• Resilience and the ability to thrive under pressure
• Strong attention to detail and excellent organisation
• A proactive team player who can also work independently
• CRM experience (HubSpot is a bonus!)

The details:

• Dublin 8 – fully onsite
• October/November 2026 start – January 2027 finish
• Potential to earn up to €1,500 in tax-free performance incentives