Customer Service & Order Fulfillment Specialist

Rhenus Logistics; Dublin; Sur place; EUR 26 000 - 36 000; Plein temps

Résumé du poste

Rhenus Logistics is seeking a Customer Service professional to manage customer relationships and support the end-to-end order fulfilment process. You will work with warehouse and logistics teams to ensure accurate stock data and timely communication with customers.

The role requires basic experience in customer service, strong communication and organisational skills, and a willingness to operate in a fast-paced logistics environment in Ireland.

Qualifications

• 1 year experience in Customer Service related role desirable.
• Knowledge of logistics industry preferred.
• Computer-competent with working knowledge of logistics software/WMS systems.

Responsabilités

• Manage customer relationships with a professional and responsive approach.
• Oversee end-to-end order fulfilment—from receipt to delivery following SOPs.
• Assist inventory management: tracking stock, counts, and system accuracy.

Connaissances

Customer service

Communication

Organization

Coordination

Initiative

Outils

WMS software

Description du poste

Rhenus Logistics is seeking a Customer Service professional to manage customer relationships and support the end-to-end order fulfilment process. You will work with warehouse and logistics teams to ensure accurate stock data and timely communication with customers.

The role requires basic experience in customer service, strong communication and organisational skills, and a willingness to operate in a fast-paced logistics environment in Ireland.