Customer Service Administrator (Leave Cover)

Quality Recycling Ltd; Ireland; On-site; EUR 31,200 - 34,200; Full time

Benefits offered by this job

Free Parking

Company Pension Scheme

Discounted bin services

Job summary

Quality Recycling Ltd. is seeking a Customer Service Administrator to cover leave on a full-time basis in Ireland. The role focuses on delivering high-quality service by answering calls, processing payments, and coordinating with internal teams to resolve issues.

The successful candidate will have at least 2 years in a similar role, strong knowledge of Microsoft Office, and an excellent telephone manner. You will be joining a team that values efficiency and clear communication.

Qualifications

• At least 2 years in a similar customer service role.
• Knowledge of Microsoft Office.
• Excellent telephone manner and clear communication.

Responsibilities

• Answer incoming telephone calls.
• Provide a high level of customer service.
• Communicate issues with internal departments (e.g. transport).
• Process payments.
• Carry out additional duties and ad hoc projects as required.

Skills

Customer service

Telephone manners

Communication

High call volume handling

Microsoft Office

Tools

Microsoft Office

Job description

Customer Service Administrator (Leave Cover)

Quality Recycling Ltd. is one of the leading household waste and recycling company’s in the South East and Tipperary, and we are currently looking to recruit a Customer Service Administrator to join our team on a full time temporary basis.
The purpose of this job is to provide a high level of customer service in a polite and efficient manner in line with company standards. This job will also require administration duties to be carried out in a timely manner.

General Duties:

• Answer incoming telephone calls.
• Provide a high level of customer service.
• Communication of any issues with internal departments i.e. transport.
• Process payments.
• Carry out additional duties and ad hoc projects as required.

Suitable candidate should have the following:

• At least 2 years in similar role.
• Knowledge of Microsoft Office.
• Excellent telephone manner.
• Ability to deal with a high volume of calls.
• Able to communicate clearly and concisely.

Salary: €16.00/ hours

Hours of work: 37.5 hours /week

What can we offer you?

• Fulltime, specific purpose contract role (leave cover)
• Monday – Friday work
• Immediate start for the right person
• Free Parking
• Company Pension Scheme
• Discounted bin services (T&Cs apply)