Customer Service Admin

FRS Recruitment; Portlaoise; On-site; EUR 26,000 - 32,000; Full time

Job summary

FRS Recruitment in Portlaoise, Ireland, is seeking a Customer Service Administrator for an eight-week temporary assignment. You will handle customer enquiries by phone and email, process orders, and provide friendly, professional service in a fast-paced environment.

The role requires good IT skills, attention to detail, and strong organisational abilities. You will update internal systems, liaise with other departments, and support the wider team with daily tasks.

Qualifications

• Experience in customer service or administration preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational skills.
• Confident using computers and Microsoft Office.
• Reliable and available for the full temporary assignment.

Responsibilities

• Respond to customer inquiries by phone and email.
• Process and update customer orders and information.
• Assist customers with queries, returns and general requests.
• Provide accurate and timely information to customers.
• Update internal systems and maintain records.
• Liaise with other departments to resolve queries.
• Perform general administration and data entry duties.
• Support the wider team with day-to-day tasks.

Skills

Customer service

Administration

Communication

Organisational skills

MS Office

Attention to detail

Reliability

Customer-focused

Tools

MS Office Suite

Job description

Job Description

We are currently recruiting for a Customer Service Administrator to join a busy team on a temporary basis for approximately 8 weeks. This is a great opportunity for someone who enjoys working with customers, is organised and confident using IT systems, and can provide a friendly and professional service in a fast-paced environment.

Key Responsibilities

• Responding to customer enquiries by phone and email
• Processing and updating customer orders and information
• Assisting customers with queries, returns and general requests
• Providing accurate and timely information to customers
• Updating internal systems and maintaining accurate records
• Liaising with other departments to resolve customer queries
• General administration and data entry duties
• Supporting the wider team with day-to-day tasks as required

Requirements

• Previous experience in customer service or administration is desirable
• Excellent communication and interpersonal skills
• Good attention to detail and strong organisational skills
• Confident using computers and Microsoft Office
• Ability to work efficiently in a busy environment
• Friendly, professional and customer-focused approach
• Reliable and available for the full temporary assignment

Job Details

• Monday to Friday, 9:00am - 5:00pm
• Approximately 8-week temporary assignment
• Friendly and supportive working environment
• Opportunity to gain further customer service and administration experience

If you are immediately available and looking for a temporary customer service opportunity, we would love to hear from you. INDFRS1 TPBN1_IJ