Customer Service Administrator – Healthxchange Ireland

The Aesthetics Magazine; Dublin; On-site; EUR 33,000 - 35,000; Full time

Benefits offered by this job

Professional

Job summary

Healthxchange Ireland is seeking a Customer Service Administrator in Dublin to support order processing, invoicing, payments, and stock management while contributing to sales growth. The role includes handling calls, client interactions at the office, and ensuring a smooth order flow.

Requirements include at least five years in customer service, excellent English communication, and strong organizational and negotiation skills in a fast-paced environment.

Qualifications

• Minimum 5 years in customer service, order processing and sales.
• Fluent in English with strong communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Excellent interpersonal and relationship-building abilities.

Responsibilities

• Process orders promptly and accurately using the order management system.
• Answer incoming calls and respond to customer inquiries with professional service.
• Collaborate with sales to identify new business opportunities and growth.
• Provide product pricing and delivery updates to customers.
• Maintain stock and assist with packing and order fulfillment.

Skills

Customer service

Sales

Communication

Negotiation

Time management

Organizational skills

Fluent English

Education

Leaving certificate / Graduate

Job description

Back to Jobs

Customer Service Administrator – Healthxchange Ireland

Full-time On-site

Healthxchange Ireland DublinSalary: €33,000.00- €35,000.00 per annum

Role Overview

About Us

Healthxchange Ireland is a leading distributor of healthcare products, specializing in Aesthetic Medicine, Medical Devices, Medical Grade skincare and Cosmetic Skincare Products. We are committed to providing exceptional customer service and delivering high-quality products to our valued clients. As our business continues to grow, we are seeking dedicated and customer-focused Customer Service Administrator to join our dynamic team.

Job Description

As a Customer Service Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our order processing and sales growth activities. Your primary responsibilities will include processing orders, payments, invoicing, answering calls, assembly and packing of orders, stock management, interacting with clients face to face at the office, and driving sales growth.

Key Responsibilities

• Process orders promptly and accurately using our order management system, ensuring a seamless customer experience
• Answer incoming phone calls and respond to customer inquiries, providing excellent customer service and resolving any issues or concerns
• Collaborate with the sales team to identify and pursue new business opportunities, contributing to the overall growth of the company
• Provide product information, pricing details, and delivery updates to customers, ensuring clear and effective communication
• Stay up-to-date with industry trends, product knowledge, and competitor activities to provide informed recommendations and insights to customers

Requirements & Qualifications

• Previous experience in customer service (5 years as a minimum), order processing, and sales is preferred
• Excellent communication and interpersonal skills, with the ability to build rapport and establish strong relationships with clients, fluent in English language
• Strong sales and negotiation skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong organizational and time management skills, with the ability to prioritize and meet deadlines

Benefits & Perks

• Graduate caliber or Leaving cert with training courses in a related field and good working experience in Ireland is a must.
• Professional

Job Details

• Seniority Level
• Mid
• Employment Type
• Full-time
• Work Mode
• On-site
• Reference ID
• Posted On

Invest in Clinical Excellence

Join over 40,000 medical aesthetic professionals who trust us for their clinical insights, business intelligence, and regulatory updates.

Professional Membership