Customer Service Administrator

Gilligan Black Recruitment; Portarlington; On-site; EUR 26,000 - 34,000; Full time

Job summary

Gilligan Black Recruitment seeks a Customer Service Administrator in Portarlington, Ireland, for a temporary role with a view to permanent. You will support the Sales and Warehouse teams, handle customer queries, process orders, manage portals, and assist with stock and invoices in a fast-paced office environment.

The role requires about a year of relevant experience and strong communication skills, offering variety and opportunities for progression within a small office team.

Qualifications

• At least 12 months' experience in a busy customer service or administration environment, with excellent customer service and communication skills.

Responsibilities

• Answering customer calls and queries.
• Taking and processing orders.
• Uploading orders onto the internal system and generating invoices.
• Managing customer web portals.
• Working with the Warehouse Manager to monitor stock levels and place supplier orders.
• Assisting with stock reconciliation.

Job description

Customer Service Administrator (Temporary with opportunity to go permanent)

Portarlington

An exciting opportunity has arisen for a Customer Service Administrator to join a well-established business based in Portarlington.

Working as part of a small office support team, you will provide day-to-day administrative and customer service support to a busy Sales Team, while also working closely with the Warehouse Supervisor to ensure orders and stock are managed efficiently.

The role would suit someone who enjoys variety, is comfortable dealing with customers and can keep on top of multiple priorities in a fast-paced environment.

Working as part of a small office support team, you will provide day-to-day support to the Sales and Warehouse teams, while delivering excellent customer service. Responsibilities will include answering customer calls and queries, taking and processing orders, uploading orders onto the internal system and generating invoices, as well as managing customer web portals. You will work closely with the Warehouse Manager to monitor stock levels, place supplier orders and assist with stock reconciliation.

It is expected that you have at least 12 months' experience in a busy customer service or administration environment with excellent customer service and communication skills