Customer Relations & Compliance Officer

Western Cape Government; Athlone; On-site; EUR 18,000 - 22,000; Full time

Job summary

The Western Cape Mobility Department is seeking a Customer Relations Officer: Registration and Compliance to render customer relations support at the Vangate office in Athlone. The ideal candidate holds at least a National Diploma/B-Degree or higher in a related field and has 1 year of administrative experience.

This permanent role offers a structured environment and opportunities to engage with regulatory frameworks.

Qualifications

• An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher) in customer/service related fields.
• A minimum of 1 year relevant administrative support experience.

Responsibilities

• Render assistance with the handling of enquiries.
• Client service and application administration.
• Business process improvement and operational support.
• Render administrative support services.

Skills

Customer service

Enquiries handling

Communication

Project management

Finance & accounting

Statistical analysis

Legal administration

Customer care

Education

National Diploma/B-Degree or higher

Tools

Computer systems

Job description

The Western Cape Mobility Department is seeking a Customer Relations Officer: Registration and Compliance to render customer relations support at the Vangate office in Athlone. The ideal candidate holds at least a National Diploma/B-Degree or higher in a related field and has 1 year of administrative experience.

This permanent role offers a structured environment and opportunities to engage with regulatory frameworks.