Customer-Focused Internal Sales Administrator

Eden Recruitment; Dublin; On-site; EUR 32,000 - 45,000; Full time

Job summary

Eden Recruitment is assisting a Dublin-based client in sourcing an Internal Sales Administrator to join their team in Dublin 24. The role centers on handling customer enquiries, processing orders accurately, and providing high levels of service to trade and industrial customers.

You will act as a central link between customers, external sales, and warehouse operations to ensure smooth order fulfilment, timely quotes, and ongoing customer retention.

Qualifications

• Previous experience in an internal sales or customer service role (preferably in industrial distribution, fasteners, or engineering supplies).
• High level of accuracy and attention to detail.
• Ability to work in a fast-paced environment and prioritise.
• Team player with a proactive and problem-solving mindset.

Responsibilities

• Handle incoming phone and email enquiries in a professional and timely manner.
• Provide product information, pricing, and availability to customers.
• Support external sales representatives with quotes and order follow-up.

Skills

Phone handling

Customer service

Quotations

Order processing

Pricing

Relationship management

Stock checks

Data accuracy

Cross-functional coordination

Tools

Internal systems

Job description

Eden Recruitment is assisting a Dublin-based client in sourcing an Internal Sales Administrator to join their team in Dublin 24. The role centers on handling customer enquiries, processing orders accurately, and providing high levels of service to trade and industrial customers.

You will act as a central link between customers, external sales, and warehouse operations to ensure smooth order fulfilment, timely quotes, and ongoing customer retention.