Dynamic Sales Support & Office Coordinator

Cpl; Nenagh; On-site; EUR 40,000 - 50,000; Full time

Job summary

Cpl in Nenagh seeks an Office Administrator/Coordinator for a leading water treatment components supplier. You will handle sales orders end-to-end, support the sales team, manage customer enquiries, and maintain accurate records.

The role focuses on customer service, order processing, data integrity, and helping grow business. Onsite initially with potential hybrid working after training; fluent English essential; Dynamics 365 experience advantageous.

Qualifications

• Fluent English, both written and spoken, essential for customer-facing tasks.
• Experience in sales support, customer service, account management, or sales administration preferred.
• Strong customer service and relationship-building skills with a professional approach.
• Excellent communication with internal teams and customers.
• Good sales awareness and ability to spot opportunities for the team.
• Strong IT skills including MS Office; familiarity with CRMs is a plus.
• Excellent organisation and time-management to handle multiple inquiries and orders.

Responsibilities

• Process and manage sales orders from enquiry to completion using current and Dynamics 365 systems.
• Support Sales Team with day-to-day administration, ensuring accurate records.
• Identify sales leads, book appointments, and help maximise new business.
• Handle customer enquiries by phone, email, and in person with a professional approach.
• Maintain customer relationships and ensure timely updates and support.
• Manage customer accounts, keeping orders and records up to date.
• Liaise with customers and internal teams to resolve queries and issues.
• Assist with cross-selling opportunities and service improvements.
• Update and maintain the web-shop and website product and customer data.
• Arrange courier bookings and ensure on-time deliveries.
• Answer calls and direct enquiries to relevant team members.
• Meet and greet visitors, acting as first point of contact.
• Provide cover across roles as needed and participate in team meetings.

Skills

Fluent English

Sales support

Customer service

Relationship building

Communication

Organisational skills

Time management

Problem solving

Teamwork

Attention to detail

Tools

Microsoft Office

CRM systems (Dynamics 365)

Job description

Cpl in Nenagh seeks an Office Administrator/Coordinator for a leading water treatment components supplier. You will handle sales orders end-to-end, support the sales team, manage customer enquiries, and maintain accurate records.

The role focuses on customer service, order processing, data integrity, and helping grow business. Onsite initially with potential hybrid working after training; fluent English essential; Dynamics 365 experience advantageous.