Customer Advisor - Checkouts - ROI

B Q; Limerick; On-site; EUR 21,000 - 26,000; Part time

Benefits offered by this job

Pension scheme

6.8 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q Limerick is seeking a Checkouts Customer Advisor on a part-time basis. You will handle customer service at the tills, assist with click & collect, and help maintain attractive displays.

The role requires flexibility for a rota that includes weekends, evenings, and bank holidays, with a Sunday premium applied on hours worked Sunday. Join a team committed to excellent service and a supportive work environment, with opportunities to train across areas while focusing on delivering great customer

Qualifications

• Friendly and outgoing, eager to help others.
• Willing to learn and adapt to new technology.
• Comfortable working in a busy retail environment and on a rota.

Responsibilities

• Drive sales through excellent customer service, including click & collect.
• Assist in setting up displays and ensuring the store looks presentable.
• Contribute to a positive store environment and support colleagues during shifts on a rota including weekends and bank holidays.

Skills

Customer service

Teamwork

Flexibility

Rotas

Job description

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor - Checkouts

Part Time - 18.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.