Customer Advisor - ROI

B Q; Galway; On-site; EUR 21,000 - 26,000; Full time

Job summary

B&Q Galway is seeking a Customer Advisor for a full-time 36.75 hours per week, on a 3-month fixed-term contract. Shifts run Monday to Sunday, 7.00am to 10.00pm, with a notional hourly rate of €15.45 (Sunday premium €18.75).

You’ll help customers with home improvement ideas, stock management, display setup and customer service. Training in paint-mixing and timber cutting may be provided; teamwork and flexibility with weekend/evening shifts are essential.

Qualifications

• Customer-focused role in retail.
• Strong communication and interpersonal skills.
• Willingness to learn and adapt to shift work.

Responsibilities

• Assist customers with home improvement ideas.
• Manage stock and set up product displays.
• Keep store looking neat and inviting.
• Opportunity to train in paint-mixing and timber cutting.

Skills

Customer service

Teamwork

Flexibility

Job description

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q *Galway*

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Overview

Customer Advisor

Full Time 36.75 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q *Galway*

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.