Customer Advisor - Checkouts - ROI

B&Q Limited; Limerick; On-site; EUR 18,000 - 25,000; Part time

Benefits offered by this job

Pension scheme

6.8 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Generous breaks

Job summary

B&Q Limerick is seeking a friendly Customer Advisor for our checkouts team. This part-time role (18.75 hours per week) is permanent, with shifts across Monday to Sunday, 7:00am–10:00pm.

The role focuses on outstanding customer service at the tills, with opportunities to support click & collect and store display setup. You’ll be part of a network that values wellbeing and diversity, with a competitive hourly rate and Sunday premium.

Qualifications

• Friendly and outgoing, eager to learn and helpful.
• Comfortable using new technology.
• Able to work on a rota including weekends/evenings/bank holidays.

Responsibilities

• Help customers at checkouts and provide great service.
• Handle click & collect, and assist with setting up displays to keep the store looking great.
• Maintain a welcoming, well-organised checkout area and assist with till operations.

Skills

Customer service

Team player

Flexibility

Job description

Overview

Customer Advisor - Checkouts

Part Time - 18.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate €15.45 per hour ( Sunday Premium - €18.75 per hour )

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, 6.8 weeks holiday (Including bank holidays), payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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