Customer Advisor - ROI

B Q; Limerick; On-site; EUR 18,000 - 21,000; Part time

Benefits offered by this job

Pension scheme

Holiday entitlement

Payroll giving

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Generous breaks

Job summary

B&Q Limerick is hiring a Customer Advisor on a permanent part-time basis (22.5 hours per week). The role involves helping customers, stocking shelves, setting up displays and contributing to a well-presented store. Training in paint-mixing and timber-cutting is possible, with a focus on delivering excellent service.

You will work a rota including weekends and evenings, with shifts from 7.00am to 10.00pm. The notional hourly rate is €15.45, with Sunday premium at €18.75 per hour.

Qualifications

• Happy to help, eager to learn and just a little bit obsessed with home improvement.
• You’ll be friendly, outgoing and get a buzz from helping others.
• You’re great at working in a team and flexible to rota patterns including weekends.

Responsibilities

• Assist customers with product questions and home improvement projects.
• Maintain stock, set up displays and ensure the store looks inviting.
• Learn paint-mixing and timber-cutting while delivering great customer service.

Job description

Shifts available Monday - Sunday, 7.00am - 10.00pm

Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)

B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.

Join us as a Customer Advisor and you’ll be a big part of this.

Overview

• Customer Advisor
• Part Time - 22.5 hours per week
• Permanent Contract
• Shifts available Monday - Sunday, 7.00am - 10.00pm
• Notional hourly rate € 15.45 per hour (Sunday Premium - €18.75 per hour)
• B&Q Limerick

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What We Need

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

• award-winning pension scheme
• 6.8 weeks holiday (Including bank holidays)
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!
• We also provide generous breaks to make sure you’re refreshed and able to perform at your best.