Counter Sales Parts Advisor

Fyfes Vehicle & Engineering Supplies Ltd; Drogheda; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

On-site parking

30 days annual leave

Job summary

Fyfes Vehicle & Engineering Supplies Ltd in Drogheda is seeking a full-time Counter Sales Parts Advisor to join our branch. You will help customers at the counter and over the phone, process parts orders, and support warehouse duties to ensure accurate invoicing and fast service.

The role suits someone with a passion for automotive parts, good computer skills, and a friendly, proactive approach. Working hours are 08:30–17:30 weekdays with alternate Saturday shifts.

Qualifications

• Excellent customer service experience and a clear focus on helping customers.
• Good knowledge of vehicle parts or willingness to learn.
• Strong interpersonal skills with a friendly and approachable attitude.
• Competent with computer systems to access electronic parts catalogues and lookup tools.

Responsibilities

• Maximise branch sales by building strong customer relationships at counter and via phone.
• Handle parts requirements, process orders, and ensure accurate invoicing.
• Provide prompt, efficient service and liaise with team members.
• Assist with warehouse duties: receiving, picking, packing, dispatching orders.

Skills

Great customer service

Interpersonal skills

Computer literacy

Communication

Tools

MAM Autopart

Autocat

Job description

The Position:

We are currently recruiting for a Full Time Counter Sales Parts Advisor for our branch in Drogheda

Job Reference: CSPA/FCPI/07

Closing Date: 26.07.2026

You will work 40 Hours per week, working between the hours of 08:30 and 17:30 Monday to Friday.

In addition you will be required to work each alternate Saturday between 09:00 and 13:00

Job Role:

The purpose of the role will be to help maximise sales by establishing excellent relationships with existing and new customers to assist in the achievements of the branch sales and profit targets.

The successful applicant will work as part of a team dealing with a variety of sectors, predominantly automotive but also including engineering customers. The range of customer enquiries is very wide and contact is both at the counter and over the phone.

Main Duties:

• To maximise sales for the branch
• Handle parts requirements of customers through counter service and tele sales
• To service customers promptly and efficiently, ensuring all parts are supplied and invoiced correctly
• To work within a team and to communicate and liaise with other team members
• Warehouse duties - receiving, checking and storing incoming deliveries. Picking, packing and dispatching orders.

Qualifications/ Skills/ Experience

This role represents a great opportunity for individuals wishing to develop a career in the automotive sector

To be considered for the role you must meet the following essential criteria.

Depending on the number of applications for the role we may be required to shortlist by applying the desirable criteria:

Essential Criteria

• A record of great customer service
• A good knowledge of vehicle parts
• Strong interpersonal skills with a friendly and approachable outlook
• Good computer skills to utilise our electronic parts catalogues and product lookup systems

Desirable Criteria

• Previous experience in an automotive sales environment, counter sales parts advisor, or motor mechanic
• Previous experience working with MAM Autopart and Autocat software
• Previous experience working in a warehouse picking, packing and dispatching orders.
• Full driving license

In return we will offer you:

• Competitive Salary
• On the job training - we want to see our staff succeed
• 30 days annual leave (inc Bank Holidays) after first year, (28 days in year one)
• Pension contribution
• Targeted Team Bonus
• Staff terms on product purchases

To be considered for this position, please APPLY by sending us your CV by the closing date: 26.07.2026

Job Types: Full-time, Permanent

Benefits

• Employee discount
• On-site parking

Application question(s)

• Do you have knowledge of vehicle or engineering parts?

Work Location: In person