Corporate Card Programs Coordinator

U.S. Bank; Dublin; Hybrid; EUR 32,000 - 40,000; Part time

Benefits offered by this job

Salary ranges

Incentives

Benefits

Development opportunities

Employee recognition

Job summary

U.S. Bank is seeking a proactive Account Coordinator for its Elavon Bankcard Operations Europe team in Dublin. The role focuses on supporting Commercial Program Administrators, resolving client queries, and maintaining high service levels for corporate card programmes.

You will collaborate with internal teams to ensure accurate reporting, drive process improvements, and support opportunities to enhance client value. Prior experience in financial services is preferred.

Qualifications

• Minimum of 2 years in a customer service, account management or customer-facing role.
• Fluent in English, both written and spoken; additional European languages a plus.
• Proven time management and prioritisation skills with ability to meet deadlines.

Responsibilities

• Provide ongoing support to Commercial Program Administrators to manage and optimise credit card programs.
• Resolve customer queries and complex issues promptly with a strong customer focus.
• Promote best-practice standards and ensure robust, efficient processes are applied.
• Drive continued program usage and spend through proactive engagement and value-added support.
• Support accounting, reconciliation and optimisation activities and identify upsell opportunities.
• Analyze client program reporting requirements to align outputs with client needs.

Skills

Customer service

Account management

Time management

English fluency

Job description

U.S. Bank is seeking a proactive Account Coordinator for its Elavon Bankcard Operations Europe team in Dublin. The role focuses on supporting Commercial Program Administrators, resolving client queries, and maintaining high service levels for corporate card programmes.

You will collaborate with internal teams to ensure accurate reporting, drive process improvements, and support opportunities to enhance client value. Prior experience in financial services is preferred.