COO Strategy and Performance Manager

AXA Group; Dublin; On-site; EUR 90,000 - 150,000; Full time

Job summary

AXA Ireland is seeking a Strategy and Performance Manager for its Chief Operating Office to drive enterprise priorities and coordinate governance across the COO. You will develop roadmaps, manage intake, and craft compelling narratives for internal and external stakeholders.

The role involves overseeing Board papers, dashboards, and performance metrics while challenging priorities and dependencies to enable better decision-making. Some travel and onsite presence at head offices are expected.

Qualifications

• 7+ years in strategic planning, management consulting, or senior business roles (essential)
• Bachelor's degree in Business Administration, Finance, Economics, or related field (essential)
• MBA (desirable)
• Proven experience managing operational governance, project delivery, and performance metrics
• Enthusiastic about AI and motivated to embrace new technologies
• Excellent communication skills with experience crafting narratives for diverse audiences
• Strategic thinking with operational execution
• Stakeholder management and organizational acumen

Responsibilities

• Assist in the development of the COO road map and develop the roadmap report.
• Own the COO's operational intake process; triage, prioritise, and sequence requests to optimise resource allocation.
• Oversee governance processes for COO requests, board papers, and regulatory asks, ensuring timely contributions and narrative consistency.
• Craft the COO's strategic and operational narrative across internal and external channels (All Hands, quarterly updates, Group disclosures).
• Develop high-quality Board papers, strategic narratives, and senior-level presentations.
• Lead forward-looking planning processes for upcoming priorities and strategic themes.
• Act as key liaison for COO priorities, fostering cross-functional collaboration.
• Maintain the COO scorecard, tracking operational, financial, and strategic metrics.
• Collaborate with Finance on benefits realisation, value tracking, and budget management.
• Challenge priorities, identify duplication, and surface risks and dependencies to support better decision-making.
• Oversee operational dashboards and reports.
• Lead/manage resources to achieve financial targets, planning, forecasting, and managing budgets.

Skills

Strategic planning

Management consulting

Stakeholder management

Performance metrics

Narrative development

Budget management

Project governance

Education

Bachelor's degree

MBA (desirable)

Job description

At AXA Ireland, we’re recruiting for a Strategy and Performance Manager for our Chief Operating Office.

The Strategy and Performance Manager is a strategic coordination and decision-support partner to the COO, operating across enterprise priorities. This role develops and maintains strategic and operational road maps, manages governance, oversees key initiatives, and ensures effective performance measurement.

The successful candidate will drive intake management, maintain the COO scorecard, oversee Board papers, and craft compelling narratives for internal and external stakeholders.

This is not a traditional PMO or administrative support role.It requires judgment, challenge, and influence to not only track delivery, but also challenge priorities, identify duplication, surface risks and dependencies early, and support better decision-making across the COO leadership team.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work majority of your week away from home. Away from home means either attendance at one of our head office locations, visiting clients or attending industry events.

What you’ll be doing:

• Assist in the development of the COO road map and be responsible for developing the roadmap report.
• Own the COO's operational intake process; triage, prioritise, and sequence requests to optimise resource allocation and prevent duplication.

• Oversee governance processes for COO requests, board papers, and regulatory asks, ensuring timely contributions and narrative consistency.

• Craft the COO's strategic and operational narrative across internal and external channels (All Hands, quarterly updates, Group disclosures).
• Develop high-quality Board papers, strategic narratives, and senior-level presentations.
• Lead forward-looking planning processes for upcoming priorities and strategic themes.
• Act as key liaison for COO priorities, fostering cross-functional collaboration.
• Maintain the COO scorecard, tracking operational, financial, and strategic metrics (change delivery, cost & efficiency, vendor exposure, AI progress, resilience readiness).
• Collaborate with Finance on benefits realisation, value tracking, and budget management.
• Challenge priorities, identify duplication, and surface risks and dependencies to support better decision-making.
• Oversee operational dashboards and reports.
• Lead/ manage resources to efficiently achieve financial targets, implementing and executing the planning, forecasting, and managing of budgets.

What we’re looking for:

• 7+ years in strategic planning, management consulting, or senior business roles (essential), preferably in insurance or financial services
• Bachelor's degree in Business Administration, Finance, Economics, or related fieldor the equivalent combination of education and experience (essential)
• MBA graduate (desirable)
• Proven experience managing operational governance, project delivery, and performance metrics
• Enthusiastic about AI and motivated to embrace and apply new technologies to enhance customer and colleague experiences
• Excellent communication skills with experience crafting narratives for diverse audience
• Strategic thinking combined with operational execution
• Stakeholder management and communication excellence
• Project management expertise and organizational acumen

This role isallocatedCF1 role under Fitness & Probity Regime,which means the successful candidate will be subject to an enhanced level of background screening requirements. You can find more information on axa.ie/careers.

As a precondition of employment for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.

This recruitment campaign will be used to support permanent, temporary and/or extension for any upcoming similar positions.