Administrator - Quality and Patient Safety

Hollybank Trustees Ltd; Galway; On-site; EUR 32,000 - 45,000; Full time

Job summary

Blackrock Health Galway Clinic is seeking a dedicated Administrator to join the Quality and Patient Safety Department on a temporary, full-time basis on site in Galway. You will provide essential administrative support and act as the first point of contact for quality-related queries.

Responsibilities include arranging meetings, preparing agendas, taking minutes, managing training records, and maintaining user profiles within in-house systems. You will also run reports and ensure data accuracy.

Qualifications

• Exceptional attention to detail with accuracy.
• Highly organised with ability to manage multiple priorities and deadlines.
• Excellent MS Office skills and quick learner of internal systems.
• Strong written and verbal communication with staff at all levels.
• Proactive, flexible, and discreet team player.
• Experience in healthcare administration, quality or compliance preferred.
• Experience using electronic quality management or learning management systems.

Responsibilities

• Schedule and organise meetings for the Quality & Patient Safety team.
• Prepare agendas and distribute documents.
• Attend meetings and take minutes.
• Create and maintain user profiles on in-house quality and learning management systems.
• Upload and manage training records; assign mandatory and role-specific training to staff.
• First point of contact for the department; direct queries to relevant team members.
• Respond promptly and escalate as necessary.
• Run, compile, and distribute reports for committees and departments; ensure data accuracy and security.
• Assist in creating, formatting and distributing documents and support quality improvement projects.

Skills

MS Office proficiency

Attention to detail

Organisational skills

Communication skills

Teamwork

Healthcare admin experience

Quality management systems experience

Education

Healthcare admin experience

Tools

Electronic quality management system

Learning management system

Job description

Administrator - Quality and Patient Safety

Blackrock Health Galway Clinic

Location: On site / Galway, Ireland
job type: Temporary / Full-time
Sector and subsector: Medical & Healthcare | Administration
Salary: Competitive salary

A vacancy has arisen within the Quality & Patient Safety Department for a temporary position of Quality and Patient Safety Administrator.

The Role:

The Administrator will provide essential administrative support to the Quality & Patient Safety Department. This role acts as the first point of contact for all quality-related queries and supports departmental initiatives aimed at enhancing patient care standards.

Key Responsibilities:

• Schedule, organise, and manage meetings for the Quality & Patient Safety team and others as requested.
• Prepare agendas and ensure the distribution of relevant documents.
• Attend meetings and take accurate minutes as required.
• Create and maintain user profiles on various in-house quality and learning management systems.
• Upload and manage training records; assign mandatory and role-specific training to relevant staff.
• Act as the first point of contact for the department, directing queries to the appropriate team member.
• Respond promptly and professionally to queries, escalating as necessary.
• System-Related Data Management & Reporting:
• Run, compile, and distribute regular and ad-hoc reports for committees, meetings, and departmental heads using in-house systems.
• Ensure all data is accurate, up-to-date, and securely stored in line with data protection policies.
• Content and Document Support:
• Assist in creating, formatting, and distributing documents, presentations, and other collateral as required by the department.
• Support quality improvement projects with administrative assistance.

The Candidate:

• Exceptional attention to detail with a commitment to accuracy.
• Highly organised with the ability to manage multiple priorities and deadlines.
• Excellent computer skills, particularly in MS Office (Word, Excel, PowerPoint, Outlook) and the ability to learn internal systems quickly.
• Strong communication skills, both written and verbal, with the ability to interact professionally with staff at all levels.
• Good time management skills, with a proactive and flexible approach to tasks.
• A team player with a professional, discreet, and confidential manner.
• Previous experience in an administrative role within a healthcare, quality, or compliance setting.
• Experience using electronic quality management or learning management systems.

Closing date for receipt of applications September 6 th at 4.30pm

Blackrock Health at the Galway Clinic is an equal opportunities employer