Construction Customer Care Coordinator — Warranty & Handover

Glenveagh Properties plc; Kildare; On-site; EUR 32,000 - 52,000; Full time

Job summary

Glenveagh Properties plc is seeking a proactive Customer Care professional to manage the journey from handover through the warranty period. You will communicate across channels to resolve queries, log defects, and coordinate with site teams to prevent recurring issues.

The role requires strong communication skills, experience in high-volume customer care, and familiarity with MS Office and Zendesk. A background in construction or property is a bonus, with great benefits and long-term career.

Qualifications

• Strong communication skills and ability to handle high-volume customer care.
• Experience in customer care across multiple channels.
• Familiarity with MS Office and Zendesk.

Responsibilities

• Manage the journey from handover through the warranty period.
• Communicate across channels to resolve queries and log defects.
• Coordinate with site teams to prevent recurring issues.

Skills

Communication skills

Customer care experience

High-volume support

MS Office proficiency

Tools

MS Office

Zendesk

Job description

Glenveagh Properties plc is seeking a proactive Customer Care professional to manage the journey from handover through the warranty period. You will communicate across channels to resolve queries, log defects, and coordinate with site teams to prevent recurring issues.

The role requires strong communication skills, experience in high-volume customer care, and familiarity with MS Office and Zendesk. A background in construction or property is a bonus, with great benefits and long-term career.