Accommodation Supervisor

Kingsley Hotel; Foaty; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Educational Training

Dining discount

Family & Friends accommodation rate

Spa discount

Health clubs access

Staff awards

Staff events

Staff dining facilities

Staff parking

Job summary

Fota Island Resort is seeking an Accommodation Supervisor to join the Accommodation department. The role requires passion for hospitality, energy, and a hands-on approach. The successful candidate will lead daily operations, oversee room standards, and support training across shifts.

We value a flexible, customer-focused professional who can maintain high service levels, adapt to seven-day shift patterns, and contribute to a positive guest experience.

Qualifications

• Previous experience in a similar role.
• Excellent interpersonal and communication skills.
• Time management and flexibility in working hours.
• Positive can-do attitude and teamwork.

Responsibilities

• Conduct daily room inspections to ensure cleanliness and maintenance standards.
• Brief shift staff on day operations and expectations.
• Support Accommodation Manager in training new team members.
• Identify opportunities to upgrade service levels across the department.
• Ensure accurate daily handover and assist with cost-control tasks.
• Open and close daily operations and uphold brand SOPs.
• Participate in departmental meetings and maintain a professional image.
• Manage guest needs and expectations while promoting teamwork.

Skills

Interpersonal skills

Communication skills

Time management

Flexible hours

Customer service

Job description

Location: On site / Foaty, Fota, Co. Cork, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Housekeeping
Salary: Competitive salary

Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to exceed our guest's expectations with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members.

Fota Island Resort are currently recruiting for an Accommodation Supervisor to join our professional team in the Accommodation department.

The successful candidate will have a passion for hospitality, be innovative, motivating and energetic for this hands-on role. If you think you have what it takes, we look forward to hearing from you!

The role requires full flexibility to work all shift patterns across a seven-day week.

Staff Benefits Include:

• Company Funded Educational Training Programs
• Discount on Dining options of up to 50%
• Reduction on accommodation for family and friends
• Discount for Spa treatments and products
• Use of Health Clubs and pool
• Staff service awards
• Staff appreciation events
• Staff Dining Facilities
• Staff Parking

What we are looking for:

• Previous experience in a similar role
• Excellent interpersonal and communication skills
• Time management
• Positive can do will do attitude
• Flexibility in working hours

Responsibilities

• Conduct daily room inspections to ensure the company standards in cleanliness and maintenance are met.
• Ensure all associates on shift are briefed regarding the day’s operation
• Assist Accommodation Manager and Assistant Manager in training & coaching new and existing team members
• Identify & implement opportunities to upgrade service levels
• Ensure daily handover is complete and accurate
• Support in cost control process i.e. in preparation of rosters, requisitions, checking stock levels
• Opening and closing of daily operations
• Ensuring adherence to brand standards and SOPs within accommodation
• Participation in Departmental meetings
• To project a pleasant and positive professional image to all contacts at all times
• Manage needs and expectations of guests
• Maintain positive teamwork at all times
• Monitor use of cleaning checklists
• Assist in dealing with customer comments
• Assisting with projects as required