Communication Systems Engineer (Field Based)
Location: North Dublin
Employment Type: Permanent, Full-Time
Salary: €50,000 DOE + On-Call Allowance
Our Client
Our client is a leading provider of mission-critical communication and technology solutions, supporting organisations where reliability, connectivity, and system availability are essential. Due to continued growth, they are seeking a Communication Systems Engineer to join their engineering team and support critical communication infrastructure across Ireland.
What's on Offer?
- Company Van & Fuel Card
- Company Laptop & Mobile Phone
- Company Pension
- Life Assurance
- Bike to Work Scheme
- Employee Assistance Programme (EAP)
- 1 Paid Volunteer Day per year
- Annual Leave entitlement increasing with service
Duties & Responsibilities
- Provide technical support for communication systems and associated infrastructure.
- Troubleshoot and resolve hardware, software, server, and networking issues.
- Support the installation, maintenance, and commissioning of communication systems.
- Assist with server builds, software deployments, and system upgrades.
- Provide remote and on-site technical support to customers.
- Support PBX, VoIP, and telecommunications systems.
- Carry out network troubleshooting across LAN, WAN, DNS, DHCP, VPNs, switches, and routers.
- Participate in an out-of-hours support rota.
- Maintain accurate technical documentation and service records.
- Ensure high standards of customer service, quality, and safety are maintained.
The Ideal Candidate
- Third-level qualification in Engineering, IT, Telecommunications, or a related discipline.
- Minimum 3 years' experience in a technical support, field engineering, network engineering, or telecommunications role.
- Strong knowledge of Microsoft Windows and Windows Server environments.
- Experience working with Linux systems (Ubuntu, Debian, Red Hat, or CentOS).
- Exposure to Bash or Shell scripting.
- Experience supporting servers, networking infrastructure, and communication systems.
- Knowledge of SQL Server and database administration.
- Experience with PBX, VoIP and telecommunications systems.
- Strong fault-finding and problem-solving abilities.
- Excellent communication and customer-facing skills.
- Full clean Irish driving licence.
- Ability to work independently and as part of a team.