Commercial Operations Coordinator

Uniphar Group; Dublin; On-site; EUR 40,000 - 55,000; Full time

Job summary

Uniphar is seeking a Commercial Administrator to provide essential administrative and commercial support to the Consumer Team, driving sales, margin, and operational efficiency. The role links customers, sales, marketing, and internal teams to ensure excellent service and streamlined processes.

You will handle vendor/customer interactions, manage orders and queries, and contribute to reporting and data integrity while supporting promotional activities.

Qualifications

• Previous commercial or business administration experience.
• Strong Microsoft Excel skills.
• Excellent communication and interpersonal skills.
• Highly motivated, proactive, and self-driven.
• Strong organisational and time-management abilities.
• Ability to work independently and use initiative.
• Process improvement mindset with a focus on efficiency.
• Comfortable working under pressure and meeting deadlines.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Support the activities of the Consumer team when dealing with vendors/ customers / internal stakeholders on a day-to-day basis.
• Act as the main point of contact for customer queries relating to the Consumer Team.
• Ensure all customer queries are handled professionally and resolved in a timely manner.
• Maintain strong customer relationships through effective communication and support.
• Process and manage customer orders accurately and efficiently.
• Issue order confirmations to customers, Key Account Managers, and the Sales Team.
• Manage sales ordering system and resolve order and invoice queries.
• Prepare and distribute reports within agreed timelines.
• Maintain accurate records and support data integrity across systems.
• Work closely with the Marketing Team to support promotional activations.
• Assist with business development projects and continuous improvement initiatives.
• Identify opportunities to improve processes and drive efficiencies
• Undertake additional commercial and administrative tasks as required.

Skills

MS Excel

Customer service

Communication

Time management

Organisational skills

Independent work

Initiative

Process improvement

Attention to detail

Team collaboration

Job description

Uniphar is seeking a Commercial Administrator to provide essential administrative and commercial support to the Consumer Team, driving sales, margin, and operational efficiency. The role links customers, sales, marketing, and internal teams to ensure excellent service and streamlined processes.

You will handle vendor/customer interactions, manage orders and queries, and contribute to reporting and data integrity while supporting promotional activities.