Cluster HR Generalist

The Address Collective; Dublin; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Discounted rates for you, your family

Long service awards

Professional development opportunities

Job summary

The Address Collective in Dublin City Centre is seeking a Cluster HR Generalist to support hotel teams across all HR functions under the guidance of the HR Manager. The role covers recruitment, training, employee relations, health & safety, and policy administration across multiple properties.

You will partner with Heads of Department, deliver induction, manage training programmes, and foster an engaging workplace culture across the cluster.

Qualifications

• Experience in a generalist HR role, ideally within hospitality or a multi-site environment.
• Understanding of employment legislation and employee relations practices.
• Strong communication, interpersonal and relationship-building skills.
• Ability to coach and support managers on day-to-day HR matters.
• Excellent organizational skills with the ability to manage competing priorities across multiple locations.

Responsibilities

• Recruitment and Selection: manage recruitment with heads of department and ensure compliant and fair procedures.
• Training & Development: lead training, conduct needs analysis, and manage performance development reviews.
• Employee Relations: handle ER/IR issues, policies, disciplinary procedures, and absence management.
• Health & Safety: ensure training and maintain safety statements and handbook.

Skills

Generalist HR experience

Hospitality industry knowledge

Employment law knowledge

People management

Communication skills

Organizational skills

Employee engagement

Job description

The Address Collective is a leading hospitality provider, dedicated to offering exceptional guest experiences through superior service, modern amenities, and strategic growth. We are seeking a Cluster HR Generalist to facilitate support & guidance to the hotel team across all HR functions under the guidance of the HR Manager.

Position

Cluster HR Generalist

Location

Dublin City Centre

Employment Type

Full-Time

Key Duties and Responsibilities

Recruitment and Selection

• Manage the Recruitment process with Heads of Department in line with best practice and legislation. Ensuring that Line Managers are compliant and fair procedures are followed.
• Maintains the work structure by updating job requirements and job descriptions for all positions as the demands of the organisation change.
• Deliver Company Induction and manage the compliance training agenda, ensuring that you are reducing the risk and ensuring that legislation and company requirements are met. Ensuring company handbook is maintained up to date as legislative and company policies or procedures change.
• Developing HR planning strategies with line managers by considering immediate and long-term staff requirement.

Training & Development

• Lead and promote development and training within the company, ensuring all team members engage in training programmes in accordance with their training needs.
• Carry out training needs analysis within the company and deliver skills and personal development training as needed.
• Manage the performance development review process to ensure all employees receive regular feedback on their performance.
• Creating & driving the engagement strategy within the company.
• Manage the annual Employee Engagement survey, ensuring that feedback is manged and developed.
• Manage all statutory training in house programmes including fire safety, manual handling, chemical and HACCP training.

Employee Relations

• Progressively deal with IR/ER issues in a manner that emulates our culture of fairness through effective and consistent use of our policies and procedures.
• Foster and promote strong employee relations within the team.
• Coach and develop managers on IR/ER matters to lead through best practice & fairness.
• Manage the ER/IR risk within the company to ensure that the hotels and teams are protected at all times.
• Managing and advising on employment legislation; develop and implement policies on a variety of workplace issues e.g. disciplinary procedures, grievance procedures, absence management, working conditions, performance management and equal opportunities
• Keep up to date on legislation and ensure legislative compliance with regards to working time.

Health & Safety

• Ensuring all teams receive appropriate health & safety training specific to the property and the nature of their role & department.
• Maintain the company safety statement and employee safety handbook.

The Ideal Candidate

The successful candidate will be an organised, approachable, and commercially aware HR professional with a passion for people and hospitality. They will be comfortable working across multiple properties, building strong relationships with management teams, and balancing operational priorities while maintaining high standards of HR practice.

They Will Demonstrate

• Experience in a generalist HR role, ideally within hospitality or a multi-site environment.
• A sound understanding of employment legislation and employee relations practices.
• Strong communication, interpersonal, and relationship-building skills.
• The ability to coach and support managers on day-to-day HR matters.
• Excellent organisational skills, with the ability to manage competing priorities across multiple locations.
• A proactive, practical, and solutions-focused approach to people management.
• A commitment to employee engagement, training, development, and continuous improvement.
• Strong attention to detail and the ability to maintain accurate HR records and documentation.

Why Join Us?

This is an exciting opportunity to join a dynamic hospitality environment where you can make a real difference to the employee experience across multiple properties. You will work closely with hotel management teams, contribute to a positive and engaging workplace culture, and help drive consistent HR standards and best practice throughout the cluster.

What We Offer

• Competitive salary
• Opportunities for professional development and career advancement
• A dynamic, collaborative working environment in the hospitality industry
• Discounted rates for you, your family & friends
• Long service awards to celebrate your commitment