Cluster Revenue Manager

The Address Connolly; Dublin; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Career development

Dynamic hospitality team

Discounted rates for you and family

Long service awards

Job summary

The Address Collective in Dublin City Centre is seeking an experienced ClusterRevenue Manager to drive revenue optimisation, manage reservations, and maximise profitability across our hotel portfolio.

You will forecast demand, adjust rates, manage OTAs, report on occupancy, collaborate with the revenue team, and mentor staff to uphold service excellence.

Qualifications

• Proven experience in revenue management, reservations, or a related role in hospitality.
• Strong analytical skills to interpret data and market trends.
• Proficiency in revenue management systems and tools.
• Excellent communication and team collaboration skills.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Monitor daily, weekly, and monthly room bookings and occupancy trends, providing detailed reports to management.
• Analyse historical data, market conditions, and competitor performance to forecast demand and optimise revenue.
• Develop occupancy and revenue forecasts and weekly segmentation reports for management decisions.
• Collaborate with the group revenue management team to adjust room rates and promotions based on demand.

Skills

Analytical skills

Communication

Team collaboration

Prioritisation

Multi-tasking

Tools

Revenue management systems

Job description

Job Title: ClusterRevenue Manager
Location: Dublin City Centre
Employment Type: Full-Time

Overview:
The Address Collective is a leading hospitality provider, dedicated to offering exceptional guest experiences through superior service, modern amenities, and strategic growth. We are seeking an experiencedRevenue Managerto oversee our hotel’s revenue optimisation and reservations process, ensuring that every aspect is meticulously handled to drive maximum profitability.

Key Responsibilities:

Forecasting and Revenue Optimization

• Monitor daily, weekly, and monthly room bookings and occupancy trends, providing detailed reports to management.
• Analyse historical data, market conditions, and competitor performance to forecast future demand and optimise revenue.
• Develop accurate and timely occupancy and revenue forecasts, including weekly segmentation forecasting reports, to inform hotel management decisions.
• Collaborate closely with the group revenue management team to adjust room rates and promotions based on demand forecasting insights.

Online Travel Agency (OTA) Management

• Update OTAs with current offers and promotions, ensuring they reflect the best deals to attract potential guests.

Reporting and Analysis

• Conduct daily reporting on availability and pick-up rates to maintain optimal occupancy levels.
• Develop and implement effective revenue management strategies to optimise room rates.
• Monitor market trends, competitor activities, and demand patterns to identify revenue growth opportunities.
• Utilise data to forecast future demand and adjust pricing strategies accordingly.

Email and Guest Managemen

• Manage multiple email inboxes, responding to guest inquiries promptly and professionally.
• Ensure all websites are up to date with accurate images and descriptions of the hotel’s offerings.
• Handle group inquiries, pricing, and strategic planning for seamless guest experiences.

Reservation and Inventory Management

• Ensure payment and rooming lists are received prior to guest arrival and communicated efficiently with the reception team.
• Manage inventory and availability, keeping reservations updated in line with company procedures.
• Work closely with the Front Office to facilitate smooth check-in and check-out processes for guests.
• Quote and Manage all group books and leases with group bookers

Collaboration and Training

• Collaborate with the sales team to develop promotional offers and packages that drive revenue.
• Conduct regular revenue meetings with department heads to ensure cohesive communication and strategic alignment.
• Utilise revenue management systems and tools to generate comprehensive reports for informed decision-making.
• Train and mentor team members on revenue management best practices and procedures.

Qualifications:

• Proven experience in revenue management, reservations, or a related role in hospitality.
• Strong analytical skills with the ability to interpret data and market trends.
• Proficiency in revenue management systems and tools.
• Excellent communication and team collaboration skills.
• Ability to manage multiple tasks and prioritize effectively.

What We Offer:

• Competitive salary
• Opportunities for professional development and career advancement
• A dynamic, collaborative working environment in the hospitality industry
• Discounted rates for you, your family & friends
• Long service awards to celebrate your commitment

Compensation: Competitive salary