Cluster Revenue Manager

The Address Connolly; Dublin; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Collaborative working environment

Discounted rates for you, family &

Long service awards

Job summary

The Address Collective in Dublin City Centre is seeking an experienced Cluster Revenue Manager to oversee revenue optimisation, forecasts, and pricing strategies for our hotels. You will work with the group revenue management team to maximise profitability and ensure accurate forecasting and reporting.

Daily responsibilities include monitoring bookings, updating OTAs, collaborating with Front Office and Sales, and mentoring junior team members to drive revenue growth.

Qualifications

• Proven experience in revenue management, reservations, or a related role in hospitality.
• Strong analytical skills with the ability to interpret data and market trends.
• Proficiency in revenue management systems and tools.
• Excellent communication and team collaboration skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Monitor bookings and occupancy trends; report to management.
• Forecast demand and optimise revenue based on market conditions.
• Develop occupancy and revenue forecasts and weekly segmentation reports.
• Adjust room rates and promotions with the group revenue management team.
• Update OTAs with current offers and promotions.
• Collaborate with Front Office and Sales to maximise revenue.
• Lead regular revenue meetings with department heads and mentor staff.
• Ensure websites have accurate images and descriptions of the hotel offerings.

Skills

Revenue management experience

Analytical skills

Communication & teamwork

Tools

Revenue management systems

Job description

The Address Collective is a leading hospitality provider, dedicated to offering exceptional guest experiences through superior service, modern amenities, and strategic growth. We are seeking an experienced Revenue Manager to oversee our hotel’s revenue optimisation and reservations process, ensuring that every aspect is meticulously handled to drive maximum profitability.

Job Title

Cluster Revenue Manager

Location

Dublin City Centre

Employment Type

Full-Time

Key Responsibilities

• Monitor daily, weekly, and monthly room bookings and occupancy trends, providing detailed reports to management.
• Analyse historical data, market conditions, and competitor performance to forecast future demand and optimise revenue.
• Develop accurate and timely occupancy and revenue forecasts, including weekly segmentation forecasting reports, to inform hotel management decisions.
• Collaborate closely with the group revenue management team to adjust room rates and promotions based on demand forecasting insights.
• Update OTAs with current offers and promotions, ensuring they reflect the best deals to attract potential guests.
• Conduct daily reporting on availability and pick-up rates to maintain optimal occupancy levels.
• Develop and implement effective revenue management strategies to optimize room rates.
• Monitor market trends, competitor activities, and demand patterns to identify revenue growth opportunities.
• Utilise data to forecast future demand and adjust pricing strategies accordingly.
• Manage multiple email inboxes, responding to guest inquiries promptly and professionally.
• Ensure all websites are up to date with accurate images and descriptions of the hotel’s offerings.
• Handle group inquiries, pricing, and strategic planning for seamless guest experiences.
• Ensure payment and rooming lists are received prior to guest arrival and communicated efficiently with the reception team.
• Manage inventory and availability, keeping reservations updated in line with company procedures.
• Work closely with the Front Office to facilitate smooth check-in and check-out processes for guests.
• Quote and Manage all group books and leases with group bookers.
• Collaborate with the sales team to develop promotional offers and packages that drive revenue.
• Conduct regular revenue meetings with department heads to ensure cohesive communication and strategic alignment.
• Utilise revenue management systems and tools to generate comprehensive reports for informed decision-making.
• Train and mentor team members on revenue management best practices and procedures.

Qualifications

• Proven experience in revenue management, reservations, or a related role in hospitality.
• Strong analytical skills with the ability to interpret data and market trends.
• Proficiency in revenue management systems and tools.
• Excellent communication and team collaboration skills.
• Ability to manage multiple tasks and prioritize effectively.

What We Offer

• Competitive salary
• Opportunities for professional development and career advancement
• A dynamic, collaborative working environment in the hospitality industry
• Discounted rates for you, your family & friends
• Long service awards to celebrate your commitment