Clinical Support Specialist

Osteotec; Dublin; On-site; EUR 42,000 - 65,000; Full time

Job summary

Osteotec Ireland is seeking a Clinical Support Specialist in Dublin to train orthopaedic teams and hospital staff across public and private sectors. The role involves on-site product demonstrations, ongoing education programmes, and extensive travel, reporting to the National Sales Manager.

Ideal candidates have theatre experience (ODP/ODA) or related clinical background, robust anatomy knowledge, and strong communication skills to liaise with diverse stakeholders. A driving license is required.

Qualifications

• Clinical experience in orthopaedics or related product/therapy area (e.g., ODP).
• Theatre environment experience or ODP/ODAs desirable.
• Strong verbal and written communication skills.
• Ability to work independently and cross-functionally.

Responsibilities

• Provide training support to Orthopaedic Surgeons, Theatre Staff, Procurement, and Hospital Management.
• Demonstrate products on-site and via remote presentations.
• Arrange and enhance product education and training programmes.

Skills

Clinical experience

Theatre knowledge

Training delivery

Stakeholder communication

Travel ready

Education

Nursing qualification

Job description

Come and join our friendly, high-achieving team at Osteotec Ireland. Due to expansion, we are searching for a Clinical Support Specialist in Dublin.

The role will be responsible for providing training support to Orthopaedic Surgeons, Theatre Staff, Procurement Departments and Hospital Management within the public and private sector.

Reports to: National Sales Manager

Location: Field based

Responsibilities:

Collaborate effectively with sales teams through on-site product demonstration and remote presentation as required.

Provide and continuously improve product education and training programmes for existing as well as new customers, arranging training with regularity.

Provide support in the operating theatre for existing and potential customers.

Develop actionable market knowledge pertaining to the orthopaedic space enabling greater levels of product adoption in key sites.

Monitor competitor data and opportunities.

Ensure presence at relevant congresses/exhibitions to further promote education around the product value proposition.

Conduct regularly consignment stock checks.

Provide administrative support to sales team members within the region.

Any other relevant, reasonable ad hoc duties that may be requested.

Willing to travel extensively and fulfil role functions autonomously.

Full, driving licence.

Previous ODP / ODA or Theatre Nursing experience is desirable.

Commercial experience within the orthopaedic/spine space would be ideal.

Must have Clinical experience in a related product/therapy area (I.e. ODP).

Previous experience working within the theatre environment and knowledge of orthopaedics.

Strong knowledge and understanding of human anatomy and physiology.

Strong verbal and written communication skills.

Track record of interfacing with varying stakeholders internally, and externally with customers and 3rd party partners.

Experience working independently and collaborating cross-functionally whenever is beneficial.

Welcome to our business. Connect, belong, and be part of our journey.

We are committed to continuous improvement, including furthering diversity, equality, and inclusion (DEI) in the workplace. Our approach to DEI closely links to our company values, which include respecting diversity within all people interactions, internally and externally to the company. We value and welcome the perspective and experience of every employee, our customers, and business collaborators.

Our entire team knows that successful DEI policies, practices, and initiatives benefit everyone connected to our business. We understand the importance of being a diverse organisation, and that this helps improve outcomes for our employees, customers, business, and the wider community. We’ve set short and long-term DEI goals to demonstrate this.

Our belief in DEI will lead to a stronger culture and leadership, more engaged and inspired employees, enhance our ability to innovate and deliver better financial performance, and improve our ability to adapt.

We recognise our corporate policies around social values alone are not enough, and have started to put in place meaningful, outcome-drive activities around the topics of DEI, Sustainability in Business and Carbon Reduction.

Our statement relates to all our businesses across Osteotec in the United Kingdom, Ireland and Sweden. ideal candidate will be disciplined and have experience in conducting product demonstrations. This candidate should be comfortable with frequent travel and be able to generate new sales leads on a regular basis. The candidate should be able to keep track of their sales and effectively communicate with other team members while out in the field.