Clinical Support Specialist: Orthopaedic Recon (Hip, Knee, Shoulder, Spine)

Premier Surgical; Dublin; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Company car

Competitive salary

Benefits package

Job summary

Premier Surgical is seeking a Clinical Support Specialist: Orthopaedic Recon based in Dublin. The successful candidate will support surgeons and promote innovative surgical solutions, while nurturing client relationships and providing clinical assistance.

Candidates should have 3 to 5 years of experience in orthopaedic device sales and a relevant degree. This role offers a competitive compensation package, including a company car and opportunities for professional growth.

Qualifications

• At least 3 – 5 years experience in orthopaedic surgical device sales with surgeon relationships.
• Ability to articulate highly technical information to medical professionals.
• Full driving licence required.

Responsibilities

• Master the product portfolio and provide clinical support.
• Promote and educate on products in-theatre.
• Achieve sales targets and maintain customer relationships.

Skills

Orthopaedic surgical device sales

Sales experience

Communication skills

Interpersonal skills

IT skills (Microsoft Office)

Organisational skills

Education

NFQ Level 8, Honours Bachelor Degree

Job description

Clinical Support Specialist: Orthopaedic Recon (Hip, Knee, Shoulder, Spine)

About Us

Established in 2004, Premier Surgical is an Irish-owned surgical solutions company that focuses on providing innovative medical devices and unparalleled support for Gynaecology, Urology, and Orthopaedic surgeons in Ireland and Northern Ireland. We are dedicated to advancing the field of surgery through cutting-edge medical device innovations, education, training, and technical support. Our mission is ‘supporting surgeons always,’ a goal shared by our passionate team.

Location – occasional travel outside of this territory may be required for case cover.

Orthopaedic Division

This is an exciting period to be working within our rapidly expanding Orthopaedic Division and an excellent opportunity to excel your career in this field. Each member of our team are at the forefront of orthopaedic advancement, leading the adoption of new global developments in surgical technique throughout Ireland.

Premier Surgical is exclusively partnered with Medacta International, a pioneer in developing innovative joint replacement, spine surgery, and sports medicine solutions. Medacta’s innovation, forged by close collaboration with surgeon leaders globally, began with minimally invasive surgical techniques and has evolved into personalised solutions for every patient.

Medacta has leveraged its orthopaedic expertise and comprehensive understanding of the human body to develop the sophisticated ‘MySolutions Technology’, which offers surgeons highly personalised pre‑operative planning and implant placement methodologies by creating advanced personalised kinematic models and 3D planning tools for use in hip, knee, shoulder and spine procedures. More recently, Medacta introduced its revolutionary ‘NextAR’ Augmented Reality Surgical Platform for both joint replacement and spine procedures. This innovative solution features advanced planning tools, a revolutionary tracking system and augmented reality to potentially improve surgical accuracy and efficiency.

Making a difference globally is a core value at the heart of our company. Premier Surgical is very proud to have been the first Irish Company to lend its support to launch the Irish Chapter of ‘Operation Walk’ to Vietnam. Operation Walk seeks to enhance the orthopaedic surgical options for patients and orthopaedic surgeons in developing countries, providing hip and knee replacements for people with advanced arthritis.

Who we’re looking for

• At least 3 – 5 years experience in orthopaedic surgical device sales, with positive pre‑existing surgeon relationships.
• Proven sales experience and a track record of success.
• Minimum third‑level qualification: NFQ Level 8, Honours Bachelor Degree.
• Ability to articulate highly technical information to a diverse audience of medical professionals, especially at consultant level.
• Excellent communication and interpersonal skills; initiative, dependability, and high motivation.
• Highly credible with strong influencing skills and the ability to build effective, collaborative relationships.
• Excellent organisational and project management skills, with the ability to multi‑task under time constraints.
• Effective presentation of information in an accessible way.
• Proficient IT skills (Microsoft Office – Word, PowerPoint, Excel).
• Full driving licence.

Personal Characteristics

• Self‑starter with an entrepreneurial mindset, proactive, and resilient.
• Strong work ethic, initiative, and ability to work under pressure and deliver client service.
• Open to a challenge, with grit and determination.
• Continuous learner with a growth mindset and creative problem‑solving skills.
• Collaborator who values shared investment across all levels of a team.
• Analytical and creative, loves data‑driven insights to improve performance.
• Excellence‑oriented, nurturing excellence in team execution and processes.
• Excellent communication and interpersonal skills, initiative, dependability, and motivation.
• Relationship builder, highly credible with strong influencing skills.

Responsibilities

In the first year, immerse yourself in the clinical field and master our product portfolio to become a Medacta Joint expert. Your primary mission is to nurture existing customer relationships, provide elite clinical support, and ensure seamless integration of our solutions.

Year 2 and beyond

• Grow and manage clinical relationships on territory.
• Promote the company’s range of products and solutions in‑theatre.
• Educate and demonstrate specific products you are selling.
• Achieve pre‑agreed targets and market share in both a Key Account Management and New Business Sales environment.
• Attend exhibitions and clinical meetings as required.
• Acquire, maintain and keep up‑to‑date knowledge of the territory, including current customers, business potential, purchasing protocols, competitor activity, and market trends.
• Report monthly on sales activity, business prospects, and competitor activity, and quarterly on sales performance, territory business plan and market trends.
• Manage the company’s assets within the territory, loan and consignment inventory, to ensure a profitable return on investment.
• Follow up all sales leads, customer enquiries and requests for assistance to maximise sales opportunities and provide first‑class service.
• Liaise with colleagues from other parts of our client’s business to maximise cross‑business opportunities within the territory.

This role offers the chosen candidate

• Competitive Compensation: Attractive package with a strong fixed salary and comprehensive benefits, including company car.
• Strategic Planning: Opportunity to build and execute a strategic business development plan within a respected organisation.
• Supportive Culture: Highly supportive and collaborative environment with tools to deliver on goals.
• Leadership Position: Lead Medacta Joint growth in Ireland, build a team of joint specialists and expand centres using Medacta’s technologies.