Clinical Services Secretary & Referral Coordinator

NHS Ayrshire & Arran; Hospital; On-site; EUR 30,000 - 37,000; Full time

Benefits offered by this job

NHS pension scheme

Annual leave 35 days incl. publichols

Job summary

NHS Lanarkshire is seeking a skilled administrative professional to provide comprehensive secretarial and clerical support to a multidisciplinary team. You will manage information systems, coordinate the clinical referral process, and help ensure timely responses and accurate data collection.

The role requires strong IT skills, excellent communication, and at least two years of secretarial experience in a similar position.

Qualifications

• Proven experience in secretarial and administrative duties.
• Strong IT skills with proficiency in Microsoft Office.
• Excellent written and spoken communication abilities.
• Two years of secretarial experience in a similar role.

Responsibilities

• Provide a comprehensive secretarial and administrative service to a multi-disciplinary team.
• Manage information systems and coordinate the clinical referral system.
• Collect and collate patient, performance, and staff governance data and produce statistics.
• Monitor waiting lists and referrals; handle correspondence and phone calls promptly.

Skills

Excellent organisation

Time management

Communication skills

Ability to work under pressure

Education

RSA3/SVQ3/NC in Secretarial Studies or equivalent

Tools

Microsoft Office

Job description

NHS Lanarkshire is seeking a skilled administrative professional to provide comprehensive secretarial and clerical support to a multidisciplinary team. You will manage information systems, coordinate the clinical referral process, and help ensure timely responses and accurate data collection.

The role requires strong IT skills, excellent communication, and at least two years of secretarial experience in a similar position.