Client Services Administrator - Organized & Proactive

Cpl Group; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Cpl Group is seeking an Administrative Assistant – Client Services in Ireland to support busy client service delivery. This full-time role focuses on handling day-to-day administrative operations, managing workflows, and maintaining high client care standards in a professional services setting.

The ideal candidate is highly organised with strong attention to detail, capable of prioritising multiple tasks in a fast-paced environment, and proficient in Microsoft Word, Excel and Outlook.

Qualifications

• 2+ years in an administrative role within a professional office environment.
• Experience in a professional services setting is advantageous.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Manage two professionals’ email inboxes, filing, prioritising and timely responses.
• Review, categorise and distribute client communications and resolve queries at first contact when possible.
• Liaise with internal teams to ensure client files progress efficiently.
• Answer and manage calls, direct queries and accurate message taking.
• Schedule meetings, coordinate calendars and issue confirmations.

Skills

Microsoft Word

Microsoft Excel

Outlook

Typing 40–50 wpm

Tools

Practice Evolve

Job description

Cpl Group is seeking an Administrative Assistant – Client Services in Ireland to support busy client service delivery. This full-time role focuses on handling day-to-day administrative operations, managing workflows, and maintaining high client care standards in a professional services setting.

The ideal candidate is highly organised with strong attention to detail, capable of prioritising multiple tasks in a fast-paced environment, and proficient in Microsoft Word, Excel and Outlook.