Claims Advisor II – Motor & Home (On-site Dublin)

OUTsurance Ireland; Dublin; On-site; EUR 34,000 - 41,000; Full time

Benefits offered by this job

Enhanced Annual Leave

Pension

Benefits

Job summary

OUTsurance Ireland is hiring a Claim Advisor Level 2 to manage Motor and Home Property claims from start to finish. You’ll own your claims portfolio, using judgment and technical knowledge to ensure fair, timely outcomes for customers.

This full-time, on-site role is based in our Cherrywood offices in Dublin. 37.5 hours per week. We offer enhanced annual leave, a pension, and a range of benefits. You’ll join a supportive, collaborative team focused on quality and continuous improvement.

Qualifications

• Strong communication and negotiation skills.
• A detail-oriented, organised approach to managing tasks.
• A team player who takes ownership and responsibility.
• A focus on doing what’s right for the customer and the business.

Responsibilities

• Manage claims from first notification through to settlement
• Apply technical knowledge and sound judgment to make fair decisions
• Work with internal teams and external experts to progress claims efficiently
• Support the resolution of escalated or complex cases
• Identify potential fraud and take appropriate action
• Deliver excellent customer service throughout the claims journey
• Working hours 37.5 per week

Skills

Strong communication skills

Negotiation skills

Detail-oriented

Team player with ownership

Customer-focused

Job description

OUTsurance Ireland is hiring a Claim Advisor Level 2 to manage Motor and Home Property claims from start to finish. You’ll own your claims portfolio, using judgment and technical knowledge to ensure fair, timely outcomes for customers.

This full-time, on-site role is based in our Cherrywood offices in Dublin. 37.5 hours per week. We offer enhanced annual leave, a pension, and a range of benefits. You’ll join a supportive, collaborative team focused on quality and continuous improvement.