Catering Assistant ¦ Cork Road

Supermacs; Waterford; Hybrid; EUR 17,000 - 21,000; Full time

Job summary

Supermac’s is seeking Catering Assistants, full-time and part-time, for Cork Road, Waterford. Candidates must be fully flexible to work weekdays with at least one weekend day off each week. Experience is desirable.

The role focuses on delivering quality service, fast and accurate food orders, and maintaining cleanliness and standards in a fast-paced environment. You will work with the management team to grow customer numbers and revenue while following cash handling procedures.

Qualifications

• Experience is desirable.
• Candidates should be fully flexible to work weekdays, with at least one weekend day off each week.

Responsibilities

• The Catering Assistant provides ongoing support to the Management Team to ensure customers receive best quality, service, and cleanliness.
• Interact with customers, staff and management in a friendly and efficient manner.
• Carry out duties in compliance with training and Employee Handbook standards.
• Serve quality food quickly and accurately to customers.
• Work with the management team to increase customer numbers and spend per day.
• Adhere to cash handling procedures as directed by management.
• Maintain uniform and personal appearance per guidelines.
• Be flexible to work in all areas of the restaurant as requested by the Manager.
• Put the customer first at all times.

Skills

Flexibility

Customer service

Teamwork

Job description

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Supermac’s currently requires full-time and part-time Catering Assistants for Supermac’s and Papa John’s on Cork Road, Waterford. Candidates should be fully flexible to work weekdays, with at least one weekend day off each week. Experience is desirable.

JOB PURPOSE:

The Catering Assistant provides ongoing support to the Management Team to ensure Supermac’s customers receive the best quality, service, and cleanliness each time they visit a Supermac’s restaurant.

The Catering Assistant must interact with customers, staff, and management in a friendly and efficient manner to achieve this result. It is their responsibility to carry out his/her duties in compliance with the training received and the standards set in the Employee Handbook.

The purpose of the role is to serve our customers the quality food they order as quickly as possible, in a friendly manner, ensuring the accuracy of orders every time.

THE JOB:

• Working in an area to comply with company standards, adhering to safety/quality aspects, thus ensuring consistency every time.
• Working as part of a team, treating all staff and management with respect.
• Following company guidelines/training in food preparation, production, and storage.
• At all times, portray a professional image, both on and off the premises.
• Treat our customers to warm and friendly service every time they visit our restaurant.
• Working with the management team to increase the number of customers and the amount of money spent every day in our restaurant.
• About cash handling, ensure correct procedures are followed as directed by management.
• Ensuring uniform and personal appearance in complying with company guidelines.
• Flexibility to work in all areas of the restaurant as requested by the Manager
• Constantly putting the customer first, whether first thing in the morning or last thing at night.

WORK ENVIRONMENT:

Fast-paced “non‑stop” environment. Physically demanding at times due to certain business requirements with regards to the level of business, quality of staff, and quantity of staff. Teamwork is essential to ensure the procedure runs smoothly in all areas, and communication flows.

\"Only candidates who currently have the legal right to work in Ireland will be considered.\"