Business Operations Manager

CREGG; Limerick; On-site; EUR 60,000 - 80,000; Full time

Job summary

CREGG in Limerick is seeking a Business Operations Manager to drive day-to-day operations across production, planning, fulfilment and customer engagement. You will work closely with the business owner to balance client needs with cost, capacity and profitability, while leading and developing the operations team.

The role requires hands-on experience in manufacturing or fulfilment environments, a track record of improving efficiency, and strong stakeholder management to support growth and new

Qualifications

• Proven experience in operational management within manufacturing, production, supply chain or fulfilment.
• Track record of improving operational efficiency and leading teams.
• Experience with metrics, process improvement, and workflow optimisation.
• Qualifications in operations, logistics, engineering or business preferred.

Responsibilities

• Lead day-to-day production, planning, supply chain and fulfilment.
• Manage scheduling, resources and capacity to meet customer demand.
• Drive process improvements and operational efficiencies.
• Lead, develop and manage team performance.
• Manage key customer relationships, including escalations and service delivery.
• Identify opportunities to grow existing accounts and generate revenue.
• Support sales and new business opportunities.
• Balance customer requirements with operational capability, cost and profitability.

Skills

Operational management

Leadership

Supply chain

Customer management

Process improvement

Planning

Scheduling

Stakeholder management

Team development

Planning & Scheduling

Education

Operations qualification

Tools

ERP systems

Manufacturing software

Job description

Business Operations Manager | Limerick | Permanent

Exciting new job opportunity for a Business Operations Manager to join a small sized manufacturing company in Limerick.

This is a hands-on role offering broad responsibility across operations, people, customers and commercial performance. Working closely with the business owner, the Business Operations Manager will take responsibility for the day-to-day running of the business while helping to improve operational performance, strengthen customer relationships and support continued growth.

The role

The ideal candidate will have strong hands-on operational experience within a manufacturing, production, supply chain or fulfilment environment.

Planning, supply chain and fulfilment experience is essential, along with a strong track record in customer and stakeholder management.

Key areas of responsibility include

• Leading day-to-day production, planning, supply chain and fulfilment
• Managing scheduling, resources and capacity to meet customer demand
• Driving process improvements and operational efficiencies
• Leading, developing and managing team performance
• Managing key customer relationships, including escalations and service delivery
• Identifying opportunities to grow existing accounts and generate additional revenue
• Supporting sales and new business opportunities
• Balancing customer requirements with operational capability, cost and profitability

Requirements

• Proven experience in operational management, ideally within manufacturing, production, supply chain, or fulfilment environment.
• Track record of improving operational efficiency, leading teams, and achieving performance targets.
• Experience with operational metrics, process improvement, and workflow optimisation.
• Relevant qualifications in operations, logistics, engineering, or business are preferred.