Business Development Director

360 Search; Munster; On-site; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Discounted health insurance

New business commission

Job summary

360 Search in Munster seeks an experienced Commercial Insurance Account Handler to manage a portfolio of SME clients, enhancing retention and driving new business opportunities. You will support Account Executives, handle renewals, MTAs, and claims while maintaining precise records and delivering proactive client service.

Join a collaborative, growth-focused team and contribute to achieving regional targets through strong client relationships and professional development.

Qualifications

• CIP / MDI qualification with progression toward ACII.
• Minimum of five years commercial SME experience.
• Strong technical and product knowledge in commercial insurance.
• Previous experience in a similar role.
• Strong communication skills and a proven client relationship background.
• High level of organisation, accuracy and attention to detail.
• Ability to prioritise workloads and adapt to changing demands.
• Strong negotiation skills with an understanding of balancing price and risk.
• Motivated, positive and able to work on your own initiative.
• Strong IT skills including Outlook, Word and Excel.
• Compliance with the Central Bank MCC and Fitness and Probity requirements.
• Commitment to ongoing professional development.

Responsibilities

• Manage a portfolio of existing commercial SME clients.
• Execute a structured new business pipeline to quote and convert new clients.
• Manage renewals, mid-term adjustments and claims handling in line with agreed procedures.
• Support designated Account Executives on client matters and activity management.
• Achieve targets across retention, acquisition, upsell and cross sell.
• Maintain accurate records and follow all internal processes.
• Manage aged debt and premium collection.
• Build long term client relationships and provide informed guidance.
• Deliver timely, professional customer service with a focus on client needs.
• Collaborate closely with the Regional Manager, Team Lead and wider Commercial Lines team.
• Contribute to overall team objectives and targets.
• Ensure all actions comply with audit, regulatory and internal quality standards.

Skills

Comms skills

Client relationships

Organised

Prioritisation

Negotiation

Attention to detail

Initiative

IT skills (Outlook/Word/Excel)

Education

CIP / MDI qualification with progression toward ACII

Tools

Outlook

Word

Excel

Job description

Please only apply to this role if you have experience within commercial insurance.

Your new company

You will be joining one of Ireland's largest brokers with a large and loyal client base in the Munster region. This multinational insurance group are well known for being well structured but fluid enough so that red tape and bureaucracy doesn't get in the way of doing your job.

Your new role

• Manage a portfolio of existing commercial clients.
• Execute a structured new business pipeline to quote and convert new clients.
• Manage renewals, mid-term adjustments and claims handling in line with agreed procedures.
• Support designated Account Executives on client matters and activity management.
• Achieve targets across retention, acquisition, upsell and cross sell.
• Maintain accurate records and follow all internal processes.
• Manage aged debt and premium collection.
• Build long term client relationships and provide informed guidance.
• Deliver timely, professional customer service with a focus on client needs.
• Collaborate closely with the Regional Manager, Team Lead and wider Commercial Lines team.
• Contribute to overall team objectives and targets.
• Ensure all actions comply with audit, regulatory and internal quality standards.

What you'll need to succeed

• CIP / MDI qualification with progression toward ACII.
• A minimum of five years commercial SME experience.
• Strong technical and product knowledge in commercial insurance.
• Previous experience in a similar role
• Strong communication skills and a proven client relationship background.
• High level of organisation, accuracy and attention to detail.
• Ability to prioritise workloads and adapt to changing demands.
• Strong negotiation skills with an understanding of balancing price and risk.
• Motivated, positive and able to work on your own initiative.
• Strong IT skills including Outlook, Word and Excel.
• Compliance with the Central Bank MCC and Fitness and Probity requirements.
• Commitment to ongoing professional development.

What you'll get in return

• A supportive and collaborative team environment in the Cork region.
• Exposure to a broad commercial client base.
• Opportunities for learning, development and professional growth.
• Structured support from senior management and the wider Commercial Lines team.
• Discounted health insurance program
• Excellent bonusNew business commission