Business Analyst

Waystone; Dublin; Sur place; EUR 55 000 - 85 000; Plein temps

Résumé du poste

Waystone seeks a hands-on Business Analyst to analyse, redesign, and enable automated, AI-assisted workflows across Operations, Technology and the AI COE. You will help transition manual processes to scalable, standardised operating models, with strong governance and risk controls.

You will elicit requirements, design wireframes, assess AI use cases, and lead stakeholder workshops to drive outcomes while promoting responsible AI and data governance.

Qualifications

• Significant Business Analyst experience in funds or financial services.
• Proven track record in digital, automation, or operational transformation initiatives.
• Excellent process mapping skills; experience with MS Visio.
• Working understanding of AI concepts, responsible AI, data privacy and governance.
• Experience creating wireframes, mock-ups and prototypes with Figma, Balsamiq, Miro, PowerPoint or AI-assisted tools.
• Experience with low-code / no-code automation and orchestration platforms (Power Automate, n8n).
• Proven ability to support QA through test planning, creation and execution.
• Advanced data analytics and strong problem-solving.
• Hands-on experience with M365 Copilot and generative AI tools.

Responsabilités

• Utilise problem solving, business analysis, data analytics and lean methods to support performance excellence.
• Elicit requirements from stakeholders and build business cases for exec review.
• Lead interviews and workshops with senior stakeholders to drive outcomes.
• Map end-to-end processes to identify automation and AI opportunities with quantified benefits.
• Redesign processes to be automation-ready with clear human judgment points.
• Apply AI tools to accelerate requirements capture, documentation and analysis.
• Design prototypes and wireframes using Figma, Balsamiq, Miro; validate with stakeholders.
• Define AI use cases with data inputs, acceptance criteria, and controls.
• Ensure comprehensive requirement coverage across business, functional and operating model levels.
• Coordinate multiple project phases from business case to transition to BAU; manage risks.
• Support rapid deployment pods with discovery, prototyping and testing.

Connaissances

Business analysis

Data analytics

Design thinking

Lean processes

Stakeholder management

UX principles

Low-code / no-code

AI literacy

Agile & waterfall

Formation

Certified in Business Analysis

Certified in Six Sigma

Outils

MS Visio

Figma

Balsamiq

Miro

PowerPoint

Power Automate

n8n

Description du poste

The Business Analyst role focuses on analysing, redesigning, and enabling operational processes to support intelligent automation, AI‑assisted workflows, and straight‑through processing, while ensuring strong governance, risk control, and human accountability. The role uses generative AI to accelerate analysis and documentation, and builds wireframes and prototypes so stakeholders can test solutions before build begins.

This is a hands‑on analysis and change role operating at the intersection of Operations, Technology, and the AI Centre of Excellence (COE). The role supports the transition from manual, fragmented processes to scalable, standardised, automation‑ready operating models.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Utilise skills and experience in the areas of structured problem solving, business analysis, data analytics, design thinking, and lean process improvement to support performance excellence in the organisation.
• Elicit business requirements from stakeholders, based on project goals and objectives, supported by factual cost benefit analysis producing intelligent and strategic Business Cases for Executive level consideration.
• Collaborate inside project structures, as well as work independently, and engage directly with senior stakeholders to drive outcomes, including the facilitation of business interviews and workshops using proven techniques.
• Analyse and map end-to-end operational processes to identify automation and AI opportunities using structured prioritisation criteria, and provide solution options and benefit analysis.
• Redesign processes to be automation‑ready, clearly separating deterministic steps, AI‑enabled interpretation, and human judgement points.
• Apply AI tools (e.g. M365 Copilot and generative AI assistants) to accelerate requirements capture, process analysis, documentation, test design and data analysis, validating outputs for accuracy, bias and confidentiality before use.
• Design and build wireframes, mock‑ups and interactive prototypes (low to high fidelity) using tools such as Figma, Balsamiq or AI‑assisted prototyping tools, to elicit, visualise and validate requirements with stakeholders and development teams before build.
• Identify, assess and document AI use cases, defining business requirements, data inputs, acceptance criteria, evaluation measures and human‑in‑the‑loop controls, in partnership with the AI Centre of Excellence and in line with AI governance and risk standards.
• Ensure complete and holistic requirement coverage, creating detailed business, functional, non‑functional and operating model requirements that are fit for purpose, and supporting the design, build, test and business readiness/training activities.
• Manage and coordinate multiple phases of one or more small-to-moderate projects, from business case to transition to BAU, tracking progress against schedule, managing stakeholder involvement, and proactively identifying and mitigating risks.
• Support Rapid Deployment Pods (RDPs) through discovery, rapid prototyping, testing, and implementation, iterating solutions quickly with stakeholder feedback.
• Act as a digital, data and AI change champion within Operations, promoting the responsible use of AI, building AI literacy and leading training, digital adoption and competency building across the practice.

REQUIREMENTS

• Significant Business Analyst experience, ideally within the funds industry (preferred) or broader financial services industry, in highly regulated environments, with expertise in business analysis methodologies and emerging technologies.
• Proven track record in the delivery of digital, automation, or operational transformation initiatives.
• Excellent process mapping skills and worked on projects that have required process improvements, experienced in MS Visio.
• Working understanding of AI concepts and limitations (e.g. large language models, AI agents, hallucination risk), and of responsible AI, data privacy and governance expectations within regulated environments.
• Proven ability to create wireframes, mock‑ups and clickable prototypes using tools such as Figma, Balsamiq, Miro, PowerPoint or AI‑assisted prototyping tools, with a sound understanding of user‑centred design and UX principles.
• Experience working with low‑code / no‑code automation and orchestration platforms (e.g. Power Automate, n8n).
• Proven ability to support quality assurance through test planning, creation and execution.
• Advanced data analytical skills and outstanding problem‑solving capabilities, particularly with loosely defined structure and scope.
• Hands‑on experience with M365 Copilot and generative AI tools, including effective prompt design, to support analysis, documentation and prototyping.
• Deep knowledge of core business operations developed through executing projects in areas like strategy, operating model design, lean process improvement, and both waterfall and agile digital transformation and delivery.
• Demonstrable professional integrity, adherence to legal, regulatory and in‑house policies, and dedication to the company’s high‑quality standards and customer service focus.
• Excellent written and verbal communication skills with the ability to communicate at both senior management and end user level.

Education:

• Certified in Business Analysis, or equivalent
• Certified in Six Sigma , or equivalent