Business Analyst

Fruition Group Ireland; Ireland; On-site; EUR 70,000 - 90,000; Full time

Job summary

Fruition Group Ireland seeks an experienced Senior Business Analyst to join an insurance organisation undergoing significant transformation across policy administration, underwriting and claims management.

You will analyse business requirements, map processes and help deliver technology solutions aligned with strategic objectives, collaborating with operations, product owners and technology teams.

Qualifications

• 5–8+ years' experience in Business Analysis, ideally within insurance or financial services.
• Strong knowledge of general insurance, life insurance, or commercial insurance operations.
• Proven ability to gather and document complex business and functional requirements.
• Experience working in Agile or hybrid delivery environments.
• Familiar with BPMN, SQL, Jira, Confluence and data mapping.

Responsibilities

• Lead business analysis activities across insurance technology and transformation initiatives.
• Gather, analyse and document business, functional and non-functional requirements.
• Work closely with underwriting, claims, policy administration and technology teams to identify business needs.
• Analyse existing insurance processes and identify opportunities for automation, optimisation and digital transformation.
• Produce business requirements documents, user stories, acceptance criteria and process flow diagrams.
• Support the implementation and enhancement of insurance policy administration and claims management platforms.
• Facilitate workshops with business stakeholders, product owners and technical delivery teams.
• Perform gap analysis between existing business processes and proposed technology solutions.
• Support system integration, data migration, testing and user acceptance testing (UAT) activities.
• Ensure solutions align with insurance regulatory requirements, operational controls and business objectives.

Skills

Business Analysis

Stakeholder Management

Requirements Gathering

Process Mapping

Gap Analysis

Agile / Hybrid Delivery

Communication Skills

Workshop Facilitation

Insurance Ops

Tools

Jira

Confluence

SQL

Job description

Senior Business Analyst – Insurance Sector

We are seeking an experienced Senior Business Analyst to join a leading insurance organisation undergoing significant business and technology transformation. This is an excellent opportunity to play a key role in modernising insurance platforms, improving operational processes and delivering technology solutions across policy administration, underwriting and claims management.

You will be responsible for analysing business requirements, identifying process improvements and supporting the delivery of technology solutions aligned with business objectives. Working closely with insurance operations, product owners, technology teams and senior stakeholders, you will help deliver strategic change across a complex insurance environment.

Key Responsibilities

• Lead business analysis activities across insurance technology and transformation initiatives.
• Gather, analyse and document business, functional and non-functional requirements.
• Work closely with underwriting, claims, policy administration and technology teams to identify business needs.
• Analyse existing insurance processes and identify opportunities for automation, optimisation and digital transformation.
• Produce business requirements documents, user stories, acceptance criteria and process flow diagrams.
• Support the implementation and enhancement of insurance policy administration and claims management platforms.
• Facilitate workshops with business stakeholders, product owners and technical delivery teams.
• Perform gap analysis between existing business processes and proposed technology solutions.
• Support system integration, data migration, testing and user acceptance testing (UAT) activities.
• Ensure solutions align with insurance regulatory requirements, operational controls and business objectives.

Experience & Skills Required

• 5–8+ years' experience in Business Analysis, ideally within insurance or financial services.
• Strong understanding of general insurance, life insurance or commercial insurance operations.
• Experience working across policy administration, claims management or underwriting processes.
• Proven experience gathering and documenting complex business and functional requirements.
• Strong process mapping, business process improvement and gap analysis capabilities.
• Experience working within Agile or hybrid technology delivery environments.
• Understanding of insurance technology platforms and systems integration.
• Experience supporting system implementations, platform upgrades or digital transformation programmes.
• Strong stakeholder engagement, workshop facilitation and communication skills.
• Ability to translate complex business requirements into clear deliverables for technology teams.
• Experience working with Guidewire, Duck Creek or equivalent insurance platforms.
• Exposure to insurance policy administration or claims transformation programmes.
• Knowledge of insurance regulatory requirements, including Solvency II and GDPR.
• Experience with API integrations, data mapping and insurance system migrations.
• Familiarity with BPMN, SQL, Jira, Confluence or other business process modelling tools.