Boutique Night Concierge & Guest Safety

Windward Management Ltd; Waterford; Híbrido; EUR 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary rates

Training & career progression

Discounted room rates within Windward/

Descripción de la vacante

The Fitzwilton Hotel, managed by Windward Management Limited, is seeking a Night Porter to join the team in Waterford. You will monitor access, patrol the premises, handle late-night check-ins, and assist guests with information and services.

The role includes basic housekeeping coordination and ensuring safety during night hours. Ideal candidates have strong communication skills, can stay calm in emergencies, and are available to work at least four nights per week.

Formación

• Previous experience in a customer service or hospitality role is preferred but not essential.
• Strong communication and interpersonal skills.
• Ability to handle emergency situations calmly and efficiently.

Responsabilidades

• Monitor and control access to the premises.
• Conduct regular patrols to ensure guest and property safety.
• Respond to and report security incidents or suspicious activities.
• Follow emergency procedures in case of fire, theft, or other emergencies.
• Perform fire walks.
• Greet and assist guests arriving or departing during late-night hours.
• Handle late-night check-ins and check-outs.
• Provide information about hotel amenities and local attractions.
• Address guest inquiries promptly and professionally.
• Coordinate with housekeeping for guest requests and maintain public areas.

Conocimientos

Hospitality

Descripción del empleo

The Fitzwilton Hotel, managed by Windward Management Limited, is seeking a Night Porter to join the team in Waterford. You will monitor access, patrol the premises, handle late-night check-ins, and assist guests with information and services.

The role includes basic housekeeping coordination and ensuring safety during night hours. Ideal candidates have strong communication skills, can stay calm in emergencies, and are available to work at least four nights per week.