Night Concierge & Security Associate

Windward Management Ltd; Bartragh; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Excellent rate of pay

Employee awards & recognition schemes

Employee referral programme

Learning and Development opportunities

Windward Group hotel discounts

Employee Assistance Programme

Digital Wellness Programme

Meals on duty

Social events

Job summary

The Diamond Coast Hotel in Enniscrone is seeking a part-time Night Porter to support the Nights Team with security, reception duties and guest care during the night shift.

Windward Management, a hospitality operator, manages the Diamond Coast Hotel in Ireland, offering room for progression within the Windward Group and opportunities for development.

The role includes handling luggage, assisting guests, keeping lobby and public areas clean, and contributing to a high standard of service.

Qualifications

• Prior hospitality experience or experience in a similar role is advantageous.
• Excellent interpersonal skills with ability to empathize with guests and team alike.
• Commitment to delivering a high level of customer service.
• Ability to work as part of a team and on own initiative.

Responsibilities

• Maintain hotel security overnight with regular fire and security checks.
• Attend to guests' needs and ensure high standards of customer care.
• Check guests in and out and assist with luggage/porterage and guest requests.
• Clean lobby, back office, stairs, restaurant and bar areas; meet room floors.
• Assist with Conference & Banqueting setup and administrative tasks such as printing reports and filing guest registration cards.

Skills

Interpersonal skills

Customer service

Teamwork

Initiative

Empathy

Job description

The Diamond Coast Hotel in Enniscrone is seeking a part-time Night Porter to support the Nights Team with security, reception duties and guest care during the night shift.

Windward Management, a hospitality operator, manages the Diamond Coast Hotel in Ireland, offering room for progression within the Windward Group and opportunities for development.

The role includes handling luggage, assisting guests, keeping lobby and public areas clean, and contributing to a high standard of service.