Bilingual French CSM — SaaS Security Growth

Keeper Security; Cork; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

Keeper Security is hiring a bilingual Customer Success Manager (French/English) to join our Ireland team. The role focuses on growing revenue within an established client base, managing renewals, and expanding relationships across named accounts.

This hybrid role is ideal for candidates living near Cork or willing to work remotely if not within commuting distance. You will collaborate with cross-functional teams to ensure customer success and demonstrate Keeper’s cybersecurity solutions to

Qualifikationen

• 1+ years in Account Management or SaaS Customer Success roles.
• Must be fluent in French and English.
• Strong technical knowledge relating to Keeper’s solutions.

Aufgaben

• Grow revenue within named accounts and manage renewals.
• Cross-sell and upsell opportunities within accounts.
• Conduct quarterly business reviews with senior stakeholders.
• Build and maintain executive-level relationships (C-level where applicable).
• Collaborate with Keeper teams to resolve issues and drive adoption.
• Advise customers on best practices for password security and Keeper products.
• Proactively manage a portfolio of Keeper customers to deliver continuous value.
• Represent Keeper as a product expert on customer calls and webinars.

Kenntnisse

Account management

SaaS

French language

Customer success

Tools

CRM (e.g., Salesforce)

Jobbeschreibung

Keeper Security is hiring a bilingual Customer Success Manager (French/English) to join our Ireland team. The role focuses on growing revenue within an established client base, managing renewals, and expanding relationships across named accounts.

This hybrid role is ideal for candidates living near Cork or willing to work remotely if not within commuting distance. You will collaborate with cross-functional teams to ensure customer success and demonstrate Keeper’s cybersecurity solutions to