Bartender

The Heritage

Killenard

On-site

EUR 26,000 - 32,000

Full time

27 hours ago

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Benefits offered by this job

Discounted rates in other FBD hotels

Health Club membership

Meals provided on duty

Bike to Work Scheme

Employee recognition initiatives

Great Place to Work Certification

Job summary

The Heritage in Laois is seeking an experienced Bartender to join our team. You will work across shifts, including weekends and bank holidays, delivering the highest standard of service to our guests in a luxury hotel and spa.

You will handle till operations, mise en place, upsell beverages, and maintain a spotless workstation while promoting The Heritage's core values and guest satisfaction.

Qualifications

Experienced bartender required.
Availability to work shifts including weekends and bank holidays.
Full-time hours year round.

Responsibilities

Operate the till system.
Maintain a clean and tidy station at all times.
Carry-out mise en place for service, ensuring sufficiency for service standards.
Polish and store crockery, cutlery and glassware to minimise breakages.
Take orders and promote products to maximise sales.
Promote a helpful and professional image to guests with a caring attitude.
Anticipate guest needs to enhance service quality.
Assist colleagues as needed and be flexible around hotel operations.
Maintain extensive knowledge of beverages (alcoholic and non-alcoholic) and menu offerings.
Handle guest complaints discretely, notifying the manager on duty.

Skills

Knowledge of beverages

Till operation

Guest service

Upselling

Teamwork

Job description

The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.

We are have an exciting opportunity for an experienced Bartender to join our existing team! The successful candidate must be available to work shifts to include early, late, weekends & bank holidays and must be available to work full-time hours year round.

MAIN DUTIES AND RESPONSIBILITIES

To operate the till system effectively
To maintain a clean and tidy station at all times
To carry-out mise en place for service, ensuring it is sufficient to allow for the required standard of service, i.e. setting tables, stocking stations, preparing tea / coffee etc
To correctly clear, polish and store crockery, cutlery and glassware to minimise breakages and loss, while maintaining standards
To correctly take orders to The Heritage standard, maximising and promoting sales by recommending products where appropriate
To promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude
To anticipate client needs to enhance quality service and guest satisfaction
To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and guest needs
To have extensive knowledge of all beverages (alcoholic and non-alcoholic) available
To have knowledge of the food offerings and menu
To handle guest's complaints discretely, notifying the manager on duty
To positively promote sales within your department

About Us

The Heritage 'Core Values'

Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us