Senior Bartender/Mixologist

Hollybank Trustees Ltd; Killenard; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Discounted rates in FBD properties

Referral Programme

Learning and development opportunities

Employee Assistance Programme

Meals provided on duty

Employee recognition initiatives

Great Place to Work Certified

Job summary

The Heritage in Killenard is seeking a talented Senior Bartender/Mixologist to join our team at Bloom's Cocktail Bar. If you're passionate about crafting exceptional cocktails and creating memorable guest experiences in a fast-paced environment, we want to hear from you!

The role involves operating the till system, maintaining service standards, and handling guest complaints professionally. Join us and enjoy a culture focused on hospitality excellence and employee development.

Qualifications

• Passion for crafting exceptional cocktails.
• Excellent communication skills.
• Ability to handle guest complaints with discretion.

Responsibilities

• Operate the till system effectively.
• Carry-out mise en place for service.
• Maintain cleaning program in operation.
• Participate in job chats and performance appraisals.

Skills

Cocktail crafting

Customer service

Wine and spirits knowledge

Flexibility

Tools

Till system

Job description

Location: On site / Tirhogar, Killenard, Co. Laois, Ireland
job type: Casual / Full-time
Sector and subsector: Hospitality | Bar
Salary: Negotiable salary

The Heritageoffers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.

Something exciting is shaking up... Bloom's Cocktail Bar has recently opened in The Heritage and we're looking for a talented Senior Bartender/Mixologist to join our team!

If you're passionate about crafting exceptional cocktails, creating memorable guest experiences, and thrive in a stylish, fast-paced environment, we'd love to hear from you!

• To operate the till system effectively.


• To carry-out mise en place for service, ensuring it is sufficient to allow for the required standard of service, i.e. setting tables, stocking stations, preparing tea / coffee etc.


• To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and clients needs.


• To maintain regular and effective communication within your team and at all levels by attending briefing sessions when required.


• To have knowledge of wines, spirits and the menu items.


• To handle guest’s complaints discretely, notifying the Head of Department or the Food & Beverage Director.


• To have a complete knowledge of the Heritage and the product and services it offers.


• Report for duty clean and tidy, wearing the correct uniform and safety shoes to Company standard ensuring your name badge & preferred pin is worn at all times whilst on duty.


• Maintain cleaning programme in operation.


• Secure and record lost and found property, following the correct procedure.


• Ensure full knowledge of all hotel facilities including opening and closing times and promote these facilities at every opportunity.


• To familiarise yourself with your departmental SOP (Standards of Procedure Manual) which is available from your Department Head.


• To attend and support hotel and departmental meetings as requested.


• To participate in job chats and performance appraisals.


• To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary.


• To work towards achieving high hotel inspection results.


• It is agreed that flexibility of employees is fundamental to the Hotel’s ongoing progress.

About Us

The Heritage ‘Core Values’

Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us

• Think about the guest


• Be Respectful


• Work as one


• Be the Best


• Own it and deliver it

Why Work for The Heritage, Part of FBD Hotels:

• Discounted rates in other FBD properties


• Referral Programme


• Learning and development opportunities


• Employee Assistance Programme


• Meals provided on duty


• Discounts on Home, Travel, Car Insurance with FBD Insurance


• Bike to Work Scheme


• Employee recognition initiatives


• Great Place to Work Certified

The successful candidate must be available to work shifts to include early, late, weekends & bank holidays. If you believe that this is the next role for you, we look forward to hearing from you!