Bank Teller, Dublin

Pivotal Recruitment Limited; Dublin; In loco; EUR 26.000 - 32.000; Tempo pieno

Descrizione del lavoro

Pivotal Recruitment is recruiting a Bank Teller for a well-established financial institution in Phibsborough, Dublin 7. The role focuses on assisting customers with day-to-day banking needs, processing transactions, and delivering a high standard of service in a busy branch.

The successful candidate will have strong communication, attention to detail, and the ability to work both independently and as part of a team in a professional, customer-facing environment.

Competenze

• Experience in a customer-facing role, ideally in banking or financial services.
• Strong numerical ability and attention to detail.
• Excellent communication and organisational skills.
• Ability to work accurately in a busy branch environment.

Mansioni

• Provide a professional, friendly and efficient service to customers attending the branch.
• Process daily banking transactions, including cash deposits, withdrawals and other account transactions.
• Handle cash accurately, ensuring all transactions are recorded and processed correctly.
• Assist customers with general banking enquiries and provide information on available banking services.
• Maintain accurate records of transactions and ensure all documentation is completed correctly.
• Balance cash drawers and reconcile transactions in accordance with internal procedures.
• Ensure compliance with banking regulations, security procedures and company policies.
• Maintain customer confidentiality and handle sensitive financial information appropriately.
• Identify customer needs and direct enquiries to the appropriate team members when required.
• Assist with general branch administration and day-to-day banking operations.
• Work collaboratively with colleagues to ensure the smooth and efficient running of the branch.
• Maintain a professional and welcoming environment for customers.

Conoscenze

Customer service

Communication skills

Numerical ability

Attention to detail

Time management

Teamwork

Confidentiality

Independence

Strumenti

Banking software

Computer systems

Descrizione del lavoro

Location: Phibsborough, Dublin
Job Type: Full-Time | Permanent
Working Arrangement: On-Site

Job Overview

Pivotal Recruitment is currently recruiting a Bank Teller on behalf of our client, a well-established financial institution based in Phibsborough, Dublin 7.

This is an excellent opportunity for a customer-focused and organised individual to join a busy banking environment.

The successful candidate will be responsible for assisting customers with their day-to-day banking needs, processing financial transactions, handling cash and delivering a high standard of customer service.

The ideal candidate will have excellent communication skills, strong attention to detail and the ability to work efficiently in a professional, customer-facing environment.

Key Responsibilities

• Provide a professional, friendly and efficient service to customers attending the branch.
• Process daily banking transactions, including cash deposits, withdrawals and other account transactions.
• Handle cash accurately, ensuring all transactions are recorded and processed correctly.
• Assist customers with general banking enquiries and provide information on available banking services.
• Maintain accurate records of transactions and ensure all documentation is completed correctly.
• Balance cash drawers and reconcile transactions in accordance with internal procedures.
• Ensure compliance with banking regulations, security procedures and company policies.
• Maintain customer confidentiality and handle sensitive financial information appropriately.
• Identify customer needs and direct enquiries to the appropriate team members when required.
• Assist with general branch administration and day-to-day banking operations.
• Work collaboratively with colleagues to ensure the smooth and efficient running of the branch.
• Maintain a professional and welcoming environment for customers.

Requirements

• Previous experience in a customer-facing role, ideally within banking, financial services or a similar environment.
• Experience in cash handling, processing payments or financial transactions would be advantageous.
• Excellent customer service and communication skills.
• Strong numerical ability with excellent attention to detail.
• Good organisational and time-management skills.
• Ability to work accurately and efficiently in a busy environment.
• Confident using computer systems and handling administrative tasks.
• Ability to maintain confidentiality and handle sensitive customer information.
• Professional, reliable and approachable manner.
• Ability to work independently and as part of a team.
• Previous banking experience is desirable but not essential.